Sr. Implementation Consultant (Visa Acceptance Solutions)

Sr. Implementation Consultant (Visa Acceptance Solutions)

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Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a Sr. Implementation Consultant for Visa Acceptance Solutions (VAS), you will play a pivotal role in supporting and accelerating the onboarding process for both newly signed and existing merchant and partner clients. Your primary responsibility will be to facilitate the production deployment of new VAS services, ensuring a seamless and efficient implementation.

In this role, you will provide comprehensive project and program management services, coupled with expert technical, functional, and best practice implementation advice. Your goal will be to enhance the client experience and expedite their implementation timeline, ensuring they can fully leverage the benefits of VAS services.

Key Responsibilities

• Collaborate with merchant and partner clients to develop strategies that facilitate and expedite the production deployment of VAS services
• Leverage project management, technical and functional experience to advise and assist merchant and partner clients with the implementation of VAS services
• Design and architect project plans for onboarding merchant and partner clients
• Identify opportunities to increase customer satisfaction and deepen the merchant and partner client relationship
• Set and manage merchant and partner client expectations regarding schedule and VAS service capabilities and limitations
• Apply independent thought and judgment to identify, analyze, and resolve problems as they arise
• Identify opportunities to enhance customer satisfaction and strengthen client relationships
• Serve as the primary point of contact for the VAS implementation team throughout the client engagement process
• Stay current with VAS product offerings and service enhancements and updates
• Collaborate with VAS Product Management teams to align solution offerings with customer needs based on feedback received during the implementation process

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

Preferred Qualifications

Additional Information

Work Hours : Varies upon department needs.

Travel Requirements : 5-10% travel expected.

Mental / Physical Requirements : Office setting, sitting / standing at a desk, communication in person and via telephone, operation of standard office equipment.

Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa considers qualified applicants with criminal histories consistent with EEOC guidelines and applicable laws.

U.S. Applicants : Estimated salary range : $128,000 - $185,700 annually, potentially including sales incentives. Salary varies based on experience, location, and other factors. Benefits include Medical, Dental, Vision, 401(k), FSA / HSA, Life Insurance, Paid Time Off, Wellness Program.

Additional Details

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