Talent.com
General Manager

General Manager

ULTA BeautyPetaluma, CA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store’s business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team.

Principal Duties & Responsibilities

(Essential Job Functions)

The GM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects / duties as assigned) :

Performance

  • Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM’s store.
  • Drive company profitability through operational excellence, top-line sales growth, and expense control.
  • Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
  • Address any issues identified by Ulta Beauty’s financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty’s goals set for their store and drive company profitability.
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
  • Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy.

People

  • Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
  • In partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty’s policies and procedures.
  • Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
  • Create an inclusive environment that inspires and encourages the growth and engagement of associates.
  • Lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
  • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty’s goals for their store.
  • Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction.
  • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal (APG) metrics for the store.
  • Process

  • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
  • Adhere to and enforce Ulta Beauty’s dress code.
  • Use the company’s scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives.
  • Use the company’s task management tool as directed to prioritize the execution of all store workload, and ensure full leadership adoption and compliance with company policy.
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
  • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
  • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
  • Utilize company programs, tools, and resources to drive store improvements.
  • Regularly communicate with and provide feedback to field leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for their store.
  • Job Qualification

    Education

  • Bachelor’s degree is preferred
  • Experience

  • 3-5+ years of fast-paced, retail management or other relevant work experience
  • Financial management : success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
  • Retail management : proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
  • Leadership management : experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team
  • Skills

  • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Strong organizational skills to manage multiple tasks
  • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible / adaptable
  • Special Position Requirements

  • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
  • Must be available to close the store at least once per week
  • Attend corporate business meetings and conferences, including overnight stays, and interstate travel
  • Maintain valid identification for airline travel
  • Working Conditions

  • Frequent use of a computer, telephonic devices, and related office supplies
  • Continuous mobility throughout the store during shift
  • Frequent bending, pushing, reaching, and twisting during shift
  • Frequent lifting, carrying and / or moving up to 25 lbs. during shift
  • Continuous walking, coordination and manipulation of objects during shift
  • If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

    The pay range for this position is $87,360.00 - $120,640.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page : https : / / learn.bswift.com / ulta

    About

    At Ulta Beauty (NASDAQ : ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

    We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    General Manager • Petaluma, CA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    El Pollo LocoSan Pablo, CA, US
    serp_jobs.job_card.full_time
    Operate a million dollar business! General managers create strategies, lead teams and ensure compliance of standards and policies. A successful General Manager is a thoughtful leader, strategic deci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Pure BarreBerkeley, CA, United States
    serp_jobs.job_card.full_time
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the Unit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bench General Manager

    Bench General Manager

    Equator CoffeesLarkspur, CA, US
    serp_jobs.job_card.full_time
    The Bench Manager position is a unique opportunity to embark on a journey of learning and growth, with the ultimate goal of managing a designated home store and its team. This role involves shadowin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    IHOPVallejo, CA, US
    serp_jobs.job_card.full_time
    We're looking for an energetic, self-motivated, and results-driven General Manager to lead our team and oversee daily operations. As General Manager, you'll play a key role in driving business growt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    The Matheson Healdsburg | ROOF 106Healdsburg, CA, United States
    serp_jobs.job_card.full_time
    Vice President of Operations / Entrepreneur.Be the Driving Force—General Manager at Healdsburg’s Premier Food & Beverage Destination!. Join Sonoma County’s premier wine country destination! The Math...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager - Berkeley

    General Manager - Berkeley

    MillerKnollBerkeley, CA, US
    serp_jobs.job_card.full_time
    Our purpose is to design for the good of humankind.It's the ideal we strive toward each day in everything we do.Being a part of HermanMiller means being a part of something larger than your work te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Del Grande Dealer GroupVallejo, CA, United States
    serp_jobs.job_card.full_time
    DGDG family, is looking for talented sales professionals to join their team.If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG’s vision for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager - Berkeley

    General Manager - Berkeley

    MillerKnoll, Inc.Berkeley, CA, United States
    serp_jobs.job_card.full_time
    Our purpose is to design for the good of humankind.It's the ideal we strive toward each day in everything we do.Being a part of HermanMiller means being a part of something larger than your work te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Taco BellAlbany, CA, US
    serp_jobs.job_card.full_time
    Taco Bell Restaurant General Manager.You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent bus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellNapa, CA, US
    serp_jobs.job_card.full_time
    Restaurant General Manager Napa, CA.The minimum and maximum wage for this position is $24 / hr! DRG is looking for a dynamic and experienced leader who wants to work for a fast growing company, with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager - Berkeley

    General Manager - Berkeley

    Knoll Inc.Berkeley, CA, United States
    serp_jobs.job_card.full_time
    Competitive base salary with commission on shipped items • Quarterly based bonus plan • Self-Managed vacation, holidays, and parental leave • 401(k) with 4% company match • Generous employee discounts •...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager - 001615-Petaluma, CA (Petaluma, CA)

    General Manager - 001615-Petaluma, CA (Petaluma, CA)

    Five GuysPetaluma, CA, US
    serp_jobs.job_card.full_time
    Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees.We have...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Team Chevrolet Cadillac MazdaVallejo, CA, United States
    serp_jobs.job_card.full_time
    DGDG family, is looking for talented sales professionals to join their team.If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG’s vision for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager - Berkeley

    General Manager - Berkeley

    Herman MillerBerkeley, CA, United States
    serp_jobs.job_card.full_time
    Our purpose is to design for the good of humankind.It’s the ideal we strive toward each day in everything we do.Being a part of HermanMiller means being a part of something larger than your work te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Extended Stay AmericaSanta Rosa, CA, United States
    serp_jobs.job_card.full_time
    Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Taco BellVallejo, CA, US
    serp_jobs.job_card.full_time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    TradeJobsWorkForce94707 Berkeley, CA, US
    serp_jobs.job_card.full_time
    General Manager Job Duties : Obtains profit contribution by managing staff and establishing and acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Xponential FitnessBerkeley, CA, United States
    serp_jobs.job_card.full_time
    General Manager Job Description.General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days