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1441217 Customer Delivery Consulting Engineer
1441217 Customer Delivery Consulting EngineerCisco Systems, Inc. • Columbia, MD, United States
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1441217 Customer Delivery Consulting Engineer

1441217 Customer Delivery Consulting Engineer

Cisco Systems, Inc. • Columbia, MD, United States
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The application window is expected to close on : 10 / 30 / 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government TS / SCI with Full Scope Polygraph Clearance.

Must live within commuting distance and be able to work onsite 4 days per week in the Herndon, VA / DC area.

Meet the Team

Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We combine the power of Cisco Analytics and Knowledge with the outstanding technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are the customer's trusted advisor and expert, helping them understand their network, reduce risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology.

Your Impact

As a Consulting Engineer, you will help drive the effort to transform our current and future network architecture for our customers. You will build customer deliverable documentation including bug scrubs, PSIRTS and Acceptance Test Plan (ATP) for the entire network portfolio. Bring your creative solutions and be a valuable asset to our team!

Minimum Qualifications :

  • TS / SCI with Full Scope Polygraph (FSP) clearance.
  • 3 years relevant experience in Cisco networking.
  • Cisco Certified Network Administrator (CCNA), R&S or equivalent skills (Routing / Switching).

Preferred Qualifications :

  • Be experienced delivering Cisco standard methodologies within our customer's infrastructure.
  • Be able to demonstrate the ability to guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of network problems.
  • Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
  • Leverage good communication, consulting and customer relationship skills to create productive collaborations.
  • Strong analytical and problem-solving skills with ability to solve technical problems.
  • Why Cisco?

    At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

    Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    We are Cisco, and our power starts with you.

  • LI-VL1
  • #CJ

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    Customer Engineer • Columbia, MD, United States

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