Resident Care Manager

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Job ID

2025-232252

JOB OVERVIEW

The Resident Care Coordinator (RCC) is responsible for providing overall leadership and management of the Assisted Living, Terrace Club and / or Reminiscence Neighborhoods to which they are assigned. Responsibilities include but are not limited to participating in the evaluation of and service planning for residents, leading the care manager team in the provision of high quality, safe care to residents, collaborating with the Resident Care Director (RCD) when residents require care that is clinical in nature, and creating staffing and scheduling plans for the care manager team. The RCC assists in the recruiting, hiring, and training of team members, and is responsible for team member recognition, engagement and performance management and evaluations.

RESPONSIBILITIES & QUALIFICATIONS

Job Description

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows :

Resident Move-In Process

• Plans, organizes, develops, and leads the overall operation of the Assisted Living / Long Term Care, Terrace Club and / or Reminiscence Neighborhood(s) in accordance with federal, state / provincial, local laws and Sunrise Senior Living standards, guidelines, and policies.
• Participates in resident evaluation and contributes to the development of resident Service Plans (SP).
• Maintains appropriate staffing levels and creates daily assignments based on the resident evaluations and assigned levels of care.
• Schedules and leads the move-in meeting with the new resident and family to discuss the resident care needs and preferences and the proposed Service Plan; coordinates with the Resident Care Director (RCD) when there are clinical care and training needs.
• Recognizes changes in resident condition, takes appropriate action including making appropriate notifications.
• Appropriately accesses, uses, and documents actions in Sunrise systems including, but not limited to the electronic health record (Sunrise Care Connect), iCIMS, new resident portal, OnShift, etc.
• Participates in the community's weekly Interdisciplinary Team (IDT) meeting to review and discuss selected residents and any changes in care needs or Service Plan interventions.
• Partners with the Activities and Volunteer Coordinator (AVC) when activities are scheduled in the neighborhood to assure resident participation. Facilitates care manager involvement in activities as staffing allows.
• Partners with the Dining Services Coordinator (DSC) when special events are planned for residents. Monitors the resident dining experience.
• Engages in strong proactive communication with families on a monthly basis, at a minimum, to provide information on changes in condition or updates on the resident's life in the community.
• Communicates with physicians and all support services as appropriate.
• Responsible for developing resident schedules for bathing, laundry, and housekeeping services.
• Conducts monthly Lead Care Manager Meetings.

Quality Assurance and Regulatory Compliance

Financial Management

Training, Leadership and Team Member Development

Core Competencies

Experience and Qualifications

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include :

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community / office, skills, experience, qualifications, and certifications / licenses (where applicable).