Full Time Assistant Store Manager (Store 4910)

Overview

Full Time Assistant Store Manager (Store 4910) at GameStop. Join to apply for the Full Time Assistant Store Manager (Store 4910) role at GameStop.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. We are a leading global retailer of video games, electronics, and gaming merchandise, with a mission to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible.

Responsibilities

• Provide best-in-class guest service : greet guests promptly, respond to questions / concerns quickly and courteously, assist with gaming needs, inform guests of promotions, recommend additional items, and circulate to prioritize guests over tasks.
• Support the overall shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business.
• Process guest purchases / returns accurately using the POS system, including changes, receipts, and ensuring high-quality guest service.
• Respond to guest comments or questions in person or on the phone; escalate issues to the Store Manager as appropriate.
• Promote GameStop guest benefits such as new title reservations, trade-in programs, and Pro Rewards.
• Assist the Store Manager with setting guest service expectations, training, and ensuring policy compliance.
• Observe associate performance, provide feedback, and address unsatisfactory performance as directed.
• Provide recognition and feedback to associates; document feedback in the HR system in partnership with the Store Manager.
• Ensure onboarding and training for associates prior to shifts; ensure knowledge of policies, inventory control, loss prevention, safety, and ethical responsibilities.
• Schedule store associates to meet guidelines; supervise staffing to maintain guest service levels.
• Approve payroll, manage paid time off and time edits, and verify accurate pay for time worked.
• Maintain store cleanliness, organization, merchandising per guidelines, and ensure equipment functionality.
• Fulfill Omni-Channel orders daily.
• Protect company assets through inventory control and loss prevention; communicate concerns to the Store Manager.
• Support the team in meeting sales, profit, and shrink goals; complete required administrative duties.
• Perform inventory counts, restock merchandise, and organize products on the sales floor.
• Balance daily transactions, complete closeout paperwork, manage cash and deposits in accordance with policy.
• Verify shipments, record discrepancies, and conduct merchandise counts; communicate findings to leadership.
• Process defectives / recalls and stock pulls with proper labeling and packing lists.
• Maintain safety awareness for associates and guests; report injuries per guidelines.
• Help maintain store records / files and ensure manuals are up to date.
• Supervise and delegate tasks in the absence of the Store Manager.
• Adhere to GameStop policies and procedure manuals, including Code of Standards, Ethics & Conduct.
• Adhere to opening and closing procedures.

Qualifications

Key skills and Abilities

Benefits and Compensation

Benefits : Full-time store positions may be eligible for incentive programs, 401(k), paid time off, dental, vision, and health insurance. Bonus or other incentives may apply.

Compensation : $10.75 - $14.75 per hour.

Employment type

Seniority level

Job function

Industries

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

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