Job Description
Job Description
Job Posting : Front Office Staff - Mettens and Stewart DentalJob Description
Mettens and Stewart Dental is excited to announce a job opening for a dedicated and experienced individual to join our team as a Front Office Staff member. This position is ideal for someone seeking to provide exceptional administrative support in a bustling dental office environment. We emphasize the importance of a welcoming and organized front office, as it sets the tone for each patient's experience. Please be aware, this is an in-office position and not available for remote work.
Duties and Responsibilities
- Greet and welcome patients as they enter the office to create a great first impression of our team.
- Manage front office duties including answering phones, checking office mail and email, and communicating with patients and insurance companies.
- Utilize Eaglesoft for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
Requirements
Proven experience as front office staff, preferably in a dental or medical setting.Strong interpersonal and communication skills, with the ability to interact effectively with patients and team members.Proficiency in using dental office software, specifically Eaglesoft.Strong organizational and multitasking abilities.Knowledge of dental insurance processes, including claims filing, benefit verification, and payment posting.Ability to maintain a high level of professionalism and confidentiality.Commitment to providing high-quality customer service and patient care.Flexible availability, including the ability to work early mornings, evenings, or weekends as needed.