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UNIQLO Retail Supervisor In Training - Westfield Fashion Square

UNIQLO Retail Supervisor In Training - Westfield Fashion Square

UniqloSherman Oaks, CA, US
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Supervisor In Training

Reporting to the Store Manager. The Supervisor In Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities :

  • Key Holder
  • Motivates their team to meet and exceed sales
  • Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
  • Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
  • Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
  • Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
  • Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
  • Assists management to identify issues in the store
  • Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
  • Follows all company policy and procedures & notifies management of any infractions
  • Assists with special projects as assigned by management

Requirements :

  • High School Diploma or GED, Bachelor's Degree preferred
  • Ability to train and develop a team with strong communication skills
  • Ability to calculate figures and amounts such as discounts and percentages
  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends
  • Full-Time Availability Requirements :

  • Average 32 or more hours per week based on business seasonality.
  • Open availability on weekends (religious exemptions will be considered).
  • Restrictions on availability limited to two days per week.
  • Located in :

  • Westfield Fashion Square : 14006 Riverside Dr, Sherman Oaks, CA 91423
  • Compensation / Benefits :

  • We offer competitive compensation for Supervisors in Training starting at $21.00 / hour along with a clear path to promotion opportunities every 3 months based on individual performance!
  • Career advancement opportunities for driven team members who consistently deliver strong results.
  • Medical, dental, and vision coverage
  • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
  • Paid parental leave
  • Fertility benefits, including IVF
  • Life insurance
  • Short-term and long-term disability insurance
  • HSA / FSA options
  • Employee Assistance Program
  • Vacation & Personal Time Off
  • Sick & Wellness Time Off
  • 30% Employee Merchandise Discount
  • Commuter benefits
  • ... and more!
  • Notice For California Job Applicants And Employees For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com

    The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

    As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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    Retail Supervisor • Sherman Oaks, CA, US

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