Client Representative

Client Representative

As a Client Representative, you are the first line of contact between our clients and their target market. In this role, you'll create and enhance brand loyalty between assigned client(s) and new and existing customers by providing excellent face to face customer service.

The responsibilities of this position include :

• Representing our established client(s) and their brands with the highest level of professionalism
• Engaging with existing and potential customers face to face to help identify which products / services would best meet their needs and preferences
• Maintaining broad knowledge of company products and their capabilities as well as the strengths / weaknesses of competitive products to help customers make educated decisions
• Ascertaining whether a customer qualifies for current promotions for various products and services offered by specific retail partners
• Thorough attention to detail when verifying customer information and processing sales orders
• Maintaining complete and accurate documentation of all sales
• Maintaining a positive attitude when working under pressure in a fast-paced environment

Requirements :