EN / VR Payment QA Specialist

A company is looking for an EN / VR Payment Specialist - Quality Assurance (QA).

Key Responsibilities

Perform detailed reviews and quality assurance checks on EN / VR payment and eligibility transactions

Reconcile EN / VR transactions and resolve discrepancies between system records and case file documentation

Monitor payment and eligibility workflows to identify potential issues and assist with overpayment resolution

Required Qualifications

Bachelor's degree (BS) from an accredited institution

Five to seven years of relevant professional experience in program administration or quality assurance

In-depth knowledge of EN / VR payment and eligibility processes; experience with iTOPSS is preferred

Demonstrated ability to perform detailed reconciliations and quality assurance checks

Commitment to continuous learning and adherence to SSA policies and quality assurance standards