Content Manager Job at Happyrobot Inc. in San Francisco

About HappyRobot HappyRobot is a platform to build and deploy AI workers that automate communication. Our AI workers connect to any system or data source to handle phone calls, email, messages… We target the logistics industry which relies heavily on communication to book, check on, and pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, and other supply chain enterprises and tech startups.

About the role This is a content-focused role on the growth team, working directly with the Head of Growth and founders to shape how HappyRobot tells its story across channels. Content fuels everything from brand and demand generation to product marketing and sales enablement. Responsibilities may include maintaining the editorial calendar, writing and editing blog and social posts, building GEO-driven content programs, coordinating with designers, and ensuring performance metrics are tracked and acted upon. The candidate should be an excellent writer and editor, highly organized, and comfortable juggling projects from detailed production work to high-level brand messaging. This is the first dedicated content hire, with opportunities to both perform specialized individual-contributor work or build a team.

Responsibilities Excellent written communication skills with the ability to craft impactful copy

Own and manage the editorial calendar across blog, social, email, and other channels

Write, edit, and publish high-quality content that aligns with brand voice and business goals

Build and execute GEO-driven content programs to drive discoverability and inbound demand

Collaborate with designers to produce visually compelling assets or create visual content independently when needed

Repurpose and adapt content across multiple formats (e.g., blogs to social posts, webinars to articles)

Coordinate with growth, product, and sales teams to develop enablement resources and campaign content

Manage workflows with external freelancers, writers, or vendors when needed

Maintain brand and editorial guidelines to ensure consistency, clarity, and quality

Must Have Excellent written communication skills with the ability to craft impactful copy

3 years of experience in early stage startups, working in marketing, with enterprise customers, or similar

Comfort with content performance tracking and basic analytics tools (e.g., GA, Search Console, Ahrefs)

Extreme ownership, extreme organization

Self-starter who thrives with high autonomy

Good taste and basic design skills

Leverage AI tools for copy and design to move 10x faster

High sense of urgency and gets things done

Nice to Have Prior experience working in a startup or fast-paced environment with shifting priorities

Analytical mindset; experience working with data to inform decisions

Familiarity with marketing automation tools (e.g., Account Engagement)

Comfort with basic design tools (like Figma) for quick content edits

Familiarity with SEO best practices and excitement to optimize in a new channel (GEO)

Experience with Salesforce

Knowledge on lead tracking including multi-touch attribution

Why join us? Opportunity to work at a high-growth AI startup backed by top investors.

Fast Growth – Backed by a16z and YC, on track for double-digit ARR.

Ownership and Autonomy – Take full ownership of projects and ship fast.

Work With the Best – Join a world-class team of engineers and builders.

Our Operating Principles Extreme Ownership, Craftsmanship, We are majo — be friendly and genuine, Urgency with Focus, Talent Density and Meritocracy, First-Principles Thinking.

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build.

Be friendly and have fun with your coworkers. Always be genuine and honest, but kind. “Majo” is our way of saying : be a good human. Be approachable, helpful, and warm.

Urgency with Focus : Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned.

Talent Density and Meritocracy : Hire only people who can raise the average; exceptional performance is the standard. Ability trumps seniority. We reward contribution, not titles or tenure.

First-Principles Thinking : Strip a problem to physics-level facts, ignore industry dogma, rebuild from scratch.

The personal data provided in your application and during the selection process will be processed by HappyRobot, Inc., acting as Data Controller. By submitting your CV, you consent to the processing of your personal data for recruitment purposes. Personal data will be treated confidentially and may be stored for up to three months of inactivity in compliance with GDPR. If you wish to exercise your rights, contact security@happyrobot.ai. For more information, visit the privacy policy at happyrobot.ai / privacy-policy.

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