Talent.com
WFM Login Administrator

WFM Login Administrator

Teleperformance USABoca Raton, FL, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Category : Workforce Management

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Purpose

This position will support the WFM department with daily Login Identification administering. Update and maintain client specific Hierarchies. Troubleshoot ID issues.  Submit terminations by following client specific process for roll offs in a timely manner.

This position is 100% Onsite at the North Lauderdale, FL location. There is not work at home available for this role.

This is a stretch position. This temporary assignment is expect to operate until sometime in Q1 of 2026 (expect January 31

st

, but potential for extension based on the needs of the business).

Your Responsibilities

  • Process and resolve helpdesk tickets through internal TP Helpdesk.
  • Generate Network logins for new hire agents or update for internal transfers.
  • Assigning, binding and disabling of ACD-IDs in CCMS.
  • Create / assign Firecastle profiles for new hire agents or internal transfers.
  • Request Client specific logins through client process within SLA.
  • Maintain the tracking of Client logins in CCMS.
  • Reset passwords and troubleshoot login / access issues.
  • Submit roll-off requests or forms based on site attrition though client specific process within in SLA.
  • Other duties as directed by supervisor.
  • Qualifications

  • 90 day+ in current position
  • 6 months of call center operations or Workforce experience is a plus
  • Must be detail oriented
  • Willing to work extended hours and or weekends when needed
  • Strong skills in handling constant change
  • Work in Harmony with others
  • Excellent service skills (timeliness of delivery and quality)
  • Experience with Microsoft based technologies
  • Willingness to face new challenges daily
  • Ability to effectively communicate both verbally and written, with all levels of staff and management
  • Strong organizational and time management skills
  • Strong interpersonal and customer service skills
  • Willingness to proactively address ideas and propose alternatives with the purpose of providing and receiving constructive feedback
  • Sound reasoning ability together with strong problem solving skills
  • Ability to view a computer monitor for several hours at a time
  • Able to work with little to no supervision if necessary
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    TP is an Equal Opportunity Employer

    serp_jobs.job_alerts.create_a_job

    Administrator • Boca Raton, FL, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    WFM Login Administrator

    WFM Login Administrator

    Teleperformance USANorth Lauderdale, FL, US
    serp_jobs.job_card.full_time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionSunrise, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionAtlantis, FL, United States
    serp_jobs.job_card.full_time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Air Interdiction Agent

    Air Interdiction Agent

    Customs and Border ProtectionHialeah, FL, United States
    serp_jobs.job_card.full_time
    Pilot-CBP Air Interdiction Agent Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Automotive Service Field Advisor

    Automotive Service Field Advisor

    Blue Coral Staffing Corp.Dania, Florida, US
    serp_jobs.job_card.full_time
    Automotive Service Field Advisor.To be considered for an interview, please make sure your application is full in line with the job specs as found below. Location : Dania Beach, FL 33312 (Fort Lauderd...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Traffic Control Flagger

    Traffic Control Flagger

    AWP SafetyWest Palm Beach, FL, US
    serp_jobs.job_card.full_time
    Unlock Your Career Potential in Traffic Safety with AWP Safety America's Leading Traffic Management Company!.Overview : AWP Safety is on the lookout for motivated individuals to embark on a rewardi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Application Administrator - OnBase - FT - Days - DIO (Miramar)

    Application Administrator - OnBase - FT - Days - DIO (Miramar)

    Memorial Healthcare SystemMiramar, FL, US
    serp_jobs.job_card.part_time
    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionWellington, FL, United States
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Per-diem Patient Transporter

    Per-diem Patient Transporter

    Banyan Treatment CentersLake Worth Beach, FL, US
    serp_jobs.job_card.full_time
    We're seeking a compassionate and dedicated Patient Transporter to provide essential transportation support for our patients during their recovery journey. As a key member of our team, you will play...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Application Administrator - OnBase - FT - Days - DIO

    Application Administrator - OnBase - FT - Days - DIO

    Memorial Healthcare SystemMiramar, FL, United States
    serp_jobs.job_card.full_time
    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionRoyal Palm Beach, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausRoyal Palm Beach, FL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Dealership Administrative Coordinator

    Dealership Administrative Coordinator

    Avis Budget GroupPompano Beach, FL, US
    serp_jobs.job_card.full_time
    Dealership Administrative Coordinator / DMV Coordinator.Avis Budget Car Rental LLC is searching for a Dealership Administrative Coordinator / DMV Coordinator to join our Retail Vehicle Administrati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Administrative & Customer Service Coordinator

    Administrative & Customer Service Coordinator

    IICRCBoca Raton, FL, US
    serp_jobs.job_card.full_time
    Administrative & Customer Service Coordinator.Boca Raton, FL Full-Time | On-Site Compensation : $45,000$50,000 base + commission + annual bonus. Are you someone who thrives in a fast-paced environmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr Svc Agent / Non-DOT

    Sr Svc Agent / Non-DOT

    Federal Express CorporationRiviera Beach, FL, United States
    serp_jobs.job_card.full_time
    Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions neces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Administrative & Customer Service Coordinator

    Administrative & Customer Service Coordinator

    ServproBoca Raton, FL, US
    serp_jobs.job_card.full_time
    Administrative & Customer Service Coordinator.Compensation : $45,000$50,000 base + commission + annual bonus.Are you someone who thrives in a fast-paced environment, loves helping people, and takes ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionLoxahatchee Groves, FL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Care Review Processor (Remote) PST Hours

    Care Review Processor (Remote) PST Hours

    Molina HealthcareFort Lauderdale, FL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    JOB DESCRIPTION Job SummaryProvides non-clinical administrative support to utilization management team and contributes to interdisciplinary efforts supporting provision of integrated delivery of ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel MRI Tech - $1,936 to $2,164 per week in Wellington, FL

    Travel MRI Tech - $1,936 to $2,164 per week in Wellington, FL

    AlliedTravelCareersWellington, FL, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified MRI Tech in Wellington, Florida, 33449!.Now Hiring : Allied Healthcare MRI - Wellington, Florida.Contact us for Pay Info...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Security EMT

    Security EMT

    Global Medical ResponseLake Worth, FL, United States
    serp_jobs.job_card.full_time
    Emergency Medical Technician EMT.Emergency Medical Technicians (EMTs).EMTs provide an assessment of patients, determine necessary care and deliver emergency services by utilizing appropriate medica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days