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Clinical Customer Support Specialist

Clinical Customer Support Specialist

VirtualVocationsDurham, North Carolina, United States
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A company is looking for a Customer Support Specialist - Clinical.

Key Responsibilities

Serve as the primary point of contact for customer service and support related inquiries

Identify and document client needs and issues while delivering exceptional client experiences

Communicate and collaborate across teams to resolve issues and participate in quality assurance testing

Required Qualifications

Bachelor's degree recommended

Proficient in MS Office and related products

Technically savvy with the ability to learn new software quickly

Healthcare or clinical experience preferred; RN preferred

Ability to manage multiple tasks in a fast-paced environment

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Customer Support Specialist • Durham, North Carolina, United States

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