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Head Golf Professional

Head Golf Professional

Orangeburg Country ClubOrangeburg, SC, USA
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ORANGEBURG COUNTRY CLUB

HEAD GOLF PROFESSIONAL

Position Concept : As a member of the Golf Management Team the Head Golf Professional has the responsibility for the overall management of the golf operation while working cooperatively with other departments.

The Position Supervises :

□ Assistant Professionals

□ Golf Shop Service Staff

□ Outside Service Staff

Specific Responsibilities - include but are not limited to :

Golf Operations Management

  • Oversee the reservation system, starting, monitoring, and pace of play
  • Track and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping
  • Oversee golf car fleet while ensuring proper maintenance and recordkeeping
  • Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments
  • Oversee the operations of a well-managed practice facility
  • Provide professional club repair and club fitting services
  • Ensure the proper storage, safety, and cleaning of golf equipment
  • Play golf with a variety of members and / or guests as time permits
  • Administer the Rules of Golf and educate staff. Promote and provide Rules of Golf clinics to the membership
  • Develop, maintain, update, and utilize customer database

Retail Management

  • Oversee retail merchandise concession in step with the mission of the golf operation and facility
  • Maintain a profitable golf merchandising operation
  • Oversee development of buying plans and all golf related purchasing
  • Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessories
  • Assist in the development of necessary systems utilizing POS to safeguard inventories and cash
  • Establish accurate recordkeeping policies and procedures
  • Hire,supervise and train all golf shop staff to maximize sales opportunities
  • Ensure customer database includes and tracks important dates, spending, sizes, preferences
  • Maintain an attractive and orderly appearance in and around the golf shop
  • Conduct accurate and timely inventory counts

    • Player Development

  • Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well-trained staff of professional instructors are available where required
  • Develop and oversee player development programs
  • Utilize PGA of America player development tools, resources, and materials
  • Focus on programs for women, families, seniors, and juniors
  • Utilize the resources of PGA programs such as Get Golf Ready, PGA Sports Academy, and others
  • Assist with the training of the full facility staff regarding player development and encourage their participation
  • Work with employer to develop Player Development marketing

    • Golf Administration

  • Recruit, hire, train, motivate, and supervise all golf department staff and maintain accurate payroll records
  • Ensure evaluations and annual reviews are completed and recorded for all applicable staff
  • Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel
  • Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas
  • Maintain safety standards and safety equipment within OSHA requirements
  • Assist in the publications of newsletters, informational, and promotional materials
  • Participate in and compile comparison information using PGA PerformanceTrak to properly position the facility in the marketplace
  • Oversee the administration of the golf handicap program
  • Work closely with and provide guidance and consultation with all golf committees
  • Attend applicable committee meetings and board, management, and staff meetings when requested
  • Adhere to, enforce, and implement policies and procedures of the facility
  • Setup regular written communication with supervisor to include facility, programming, staff and customer updates

    • Business and Financial

  • Responsible for the financial and operational performance of the golf shop operations and golf services
  • Ensure all financial goals and objectives are being achieved
  • Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis
  • Ensure systems controls are in place to safeguard assets, revenues, and resources
  • In keeping with facility goals, utilize yield management techniques to maximize course usage

    • Other Facility / Departmental Responsibilities

  • Work closely with all department heads to achieve the goals and objectives of the facility
  • Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament set up
  • Assist the Membership Sales Director in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new members
  • Coordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functions

    • Knowledge, Skills and Traits

  • Maintain PGA of America membership in good standing in an active classification
  • A ctively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
  • Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
  • Fundamental supervisory practices and principles
  • Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
  • Strong organizational, planning and prioritization skills
  • Self-motivated with desire to promote and market
  • Service and customer focused attitude
  • Experienced in written and oral business communications
  • Remain up-to-date on customer relationship management tactics and strategies
  • Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others
  • Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
  • Maintain and promote a positive professional image within the community
  • Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
  • Maintain a credible golf game and remain current on teaching innovations

    • Note : If selected for hire, any offer of employment is contingent upon completion of our two-step pre-employment screening with satisfactory results for both the background screening and the observed drug test.

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    Head Golf Professional • Orangeburg, SC, USA

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