Program Analyst
The Program Analyst will join a dynamic team supporting a global IT implementation at the Department of State. In this role, the candidate will work with stakeholders and Business Owners, provide functional expertise, and translate business requirements and needs to the program team. The individual will also be responsible for engaging with stakeholders, facilitating key meetings, and analyzing and documenting requirements.
Day to Day Responsibilities May Include :
- Engaging with business owners and key stakeholders to identify and document business requirements and workflows
- Providing clear, routine, and effective communication between Product Delivery Team, Business Owners, and key stakeholders
- Providing technical documentation to capture system functionality and workflows
- Leading development of technical user manuals
- Conducting presentations and communicating product features to Product Delivery Team and Business Owners, and aiding in the coordination and communication of cross-team initiatives
- Performing dedicated issue / risk / change management and solutioning
- Overseeing product deployments according to deployment plan and roadmap, monitoring progress and addressing issues that arise
- Monitoring system performance, troubleshooting issues, and providing ongoing support to users.
What You Will Need :
An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearanceBachelor's DegreeFIVE (5) or more years' experience supporting business process improvement activitiesWhat Would Be Nice To Have :
Experience with the Department of StateExperience with Kahua construction management softwareUnderstanding of Agile methodologies & frameworks (SAFe, Scrum, Kanban).Experience with Azure DevOpsAbility to convert business use cases into actionable tasks for technical teamsWhat We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental / Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout Guidehouse :
Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.