Information Systems Technician Senior - TemporaryRowan-Cabarrus Community College • Granite Quarry, NC, US
Information Systems Technician Senior - Temporary
Rowan-Cabarrus Community College • Granite Quarry, NC, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionAssociate's degree in information technology or a related field, and four (4) years of experience providing user support; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Knowledge and skills in one or more areas of network telecommunication, system administration, systems analysis, design and database management in terms of concepts, techniques and operating principles. Advanced to expert level knowledge and skills in the following areas (as operational needs require) : Windows Workstation and Server; Windows, Macintosh and other operating systems; hardware devices Local Area Network (LAN) and remote access troubleshooting Network and LAN fundamentals, including network interface connection and user installation, network topologies, LAN administration, servers and network architecture Voice communication equipment Microsoft Office Suite software, third party systems accessed software via desktop client or web-based client Internet technology
Overview
Posting Number : Regular_0091564
Position Title : Information Systems Technician Senior - Temporary
Classification Title : Information Systems Technician Senior
Min Salary : $19.00
Salary Type : hourly
FLSA : NE = Non-Exempt
Summary : Rowan-Cabarrus Community College is seeking a temporary part-time Information Systems Technician to provide computer and technical assistance concerning system and enterprise wide issues including applications, infrastructure, and systems. Incumbents also research, evaluate, and recommend hardware and software and deploy new technologies.
Responsibilities
- Provides system and enterprise wide support which includes troubleshooting, diagnosing, reporting on, and resolving problems associated with applicable information technology systems and equipment; researches technological solutions when necessary.
- Provides help-desk telephone support and on-going troubleshooting assistance to users regarding complex information technology and / or hardware, software, and / or other related items; coordinates technical support with vendors for installations, repair, and / or maintenance issues.
- Confers with customers to determine technology needs.
- Maintains and monitor technology inventories including monitoring supply levels and ordering necessary supplies; receives and documents new technologies.
- Prepares a variety of operational records and reports.
- Performs other duties of a similar nature or level.
Qualifications
Required Education / Experience :
Other Knowledge, Skills and Abilities :
Intermediate-level ability to operate, install, maintain, configure and troubleshoot highly technical computers, local and wide area network equipment, servers. Moderate-level project management skills. Ability to maintain effective working relationships with those contacted in the course of work. Ability to efficiently manage time and organize work. Ability to communicate clearly, verbal and written. Ability to maintain a customer focus in providing technology services.
Department
Infrastructure & Computing Services
Work Hours
varies
Posting Date
10 / 03 / 2025
Closing Date
11 / 03 / 2025
Open Until Filled
No
J-18808-Ljbffr
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Technician Temporary • Granite Quarry, NC, US
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