Wellness Associate - Full Time

Wellness Associate - Full Time

At TerrAscend, we don't just grow cannabis we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we're here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community let's grow together.

Ratio Cannabis, part of the TerrAscend Cannabis family, is on a mission to become the leader in the cannabis segment for Cultivation, Processing, and Provisioning. We strive for the highest standards in social responsibility and ethical business practices. The company's world-class cannabis team produces indoor cannabis that is grown in small batches with a focus on premium quality.

Wellness Associates will act as ambassadors of the company brand in a retail setting. The ideal candidate should be dependable, organized, motivated and passionate about their work. Working knowledge of cannabis products as well as current regulations is essential as this role will be given the task of preparing and dispensing, cannabis-based products under the direct supervision of the Store Manager. This role also requires a holistic understanding of the use and dosing effects of the products.

Responsibilities

• Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistance
• Represent the brand in a positive and compliant manner while providing excellent customer service
• Excellent interpersonal skills are crucial, must maintain a clean and professional appearance
• Work with the Manager and Assistant manager to maintain and organize inventory, validate that all UPC codes and menus reflect the correct product information and pricing
• Stay current on product and cannabis-related information and communicate this to the patients
• Enter customer and order information into the POS system, process payment, and finalize orders
• Responsible for inventory and cash reconciliation procedures
• Maintain compliance with all company policies and procedures as well as local regulations
• Answer questions and provide guidance on cannabis products and local restrictions
• Keep all areas of the store clean and clutter-free throughout the day

Qualifications

Full Time; Hourly. Must be available to work nights, weekends, holidays, overtime as needed and rotating shifts (opening and closing). Pay based on experience and successful interview. Benefits and great growth opportunities.

Ratio is an Equal Opportunity Employer and is committed to conducting all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in Ratio however, only successful applicants will be contacted for an interview.