Chief Port Operating Officer

This range is provided by Korn Ferry. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$250,000.00 / yr - $300,000.00 / yr

Purpose : The Chief Port Operating Officer (CPOO) is the senior operational leader responsible for the safe, efficient, and forward‑looking delivery of Massport’s maritime functions, including cargo, cruise operations, terminal logistics, facilities management and port infrastructure. The role demands maritime expertise, strategic agility, and hands‑on leadership to ensure operational excellence across all maritime functions, in close collaboration with labor partners, tenants, Massport Police and other internal teams – including Aviation and Real Estate and Asset Management where functions intersect.

ESSENTIAL RESPONSIBILITIES OF THE JOB

Operational Leadership and Effectiveness

• Lead operational strategy focused on financial sustainability, safety, and environmental stewardship—develop long‑term plans that balance growth with responsible resource management and regulatory compliance.
• Oversee daily and strategic operations across all maritime facilities and terminals, ensuring consistent performance, service quality, accountability through department‑defined metrics, and alignment with organizational goals.
• Direct engineering and coordinate with Real Estate & Asset Management facilities maintenance to guarantee infrastructure reliability, timely repairs, and operational readiness across marine and shoreside assets.
• Act as an advisor to the Port Director and align maritime deputy directors, serving as a strategic connector to ensure cohesive planning, execution, and communication across departments.
• Analyze cargo and container operations to identify opportunities for improving safety protocols, streamlining logistics, and enhancing profitability through data and performance metrics.
• Guide the development and execution of a comprehensive maritime labor strategy, fostering strong partnerships with unions, optimizing workforce deployment, and cultivating leadership within maritime teams.
• Ensure compliance with global maritime and safety standards, while adapting operational practices to meet local regulatory requirements and environmental conditions.
• Drive strategic decisions by leveraging analytics, performance dashboards, and supporting the integration of automation and emerging technologies.
• Coordinate with the Port Director on a safety‑first culture, ensuring all Maritime staff are prioritizing safety, aligning on metric reporting to support safety standards, and working alongside the Senior Maritime Safety Manager.
• Establish strategic direction and annual business plans in collaboration with the Port Director, aligning long‑term goals with operational priorities and market trends.
• Lead financial planning and oversight, including budget development, revenue generation, and asset management to ensure fiscal responsibility and sustainable growth.
• Develop and implement pricing strategies and tariffs, working with Finance and Legal to support competitiveness, cost efficiency, and financial targets.
• Manage vendor and third‑party contracts, oversee RFPs, negotiating service agreements, and monitoring performance to ensure value and accountability.
• Partner with commercial and procurement teams to optimize service delivery, streamline operations, and control costs across maritime functions.
• Sponsor and guide capital improvement projects, collaborating with Capital Programs, Real Estate and Asset Management, and Strategic Initiatives & Planning to ensure strategic alignment, timely execution, and operational impact.

Cruise & Cargo Operations Leadership

Labor Relations & Union Collaboration

Security, Compliance & Emergency Preparedness

Stakeholder Engagement & Industry Representation

JOB REQUIREMENTS AND QUALIFICATIONS

Education

Experience

UNIQUE EXPERTISE / CERTIFICATION / REGISTRATIONS

WORK SCHEDULE

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