Quality Document Management Coordinator

A company is looking for a Coord 1, Quality Document Sys Mgmt.

Key Responsibilities

Obtain necessary documentation from physicians for medical supply submission to insurance

Contact physician office staff to secure medical documentation and resolve customer service-related issues

Track daily production and submit sales logs to supervisor while meeting call goals

Required Qualifications

Minimum High School Diploma or GED

At least 1 year of call center or customer service experience, preferably in the medical industry

Knowledge of Medical Supplies and Insurance Guidelines

Ability to work first shift with a late shift once a week

Experience in supporting customer service initiatives