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Sr. Supplier Quality & Reliability Manager

Sr. Supplier Quality & Reliability Manager

LHHSecaucus, NJ, US
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Senior Supplier Quality & Reliability Manager

Reporting to the VP of Customer Operations, this role leads a team focused on supplier quality and reliability. The position involves hands-on leadership of daily operations, team development, and process improvement. The manager will collaborate with design, development, manufacturing, and supply chain teams to enhance product quality and accelerate production timelines.

Responsibilities

  • Lead geographically distributed teams and drive change using Six Sigma, SPC, and LEAN methodologies.
  • Manage reliability modeling (FMEA, RBD) and corrective actions.
  • Oversee statistical analysis including regression, time series modeling, warranty trends, and forecasting.
  • Provide guidance and escalation support for supplier and product quality engineers.
  • Resolve reliability and supplier issues within service level agreements.
  • Address quality issues affecting customers and internal operations.
  • Ensure audit compliance with ISO and customer standards.
  • Lead quality reviews and improvements across suppliers, factories, and customer feedback.
  • Set and meet reliability and compliance objectives.
  • Promote continuous improvement and data-driven decision-making.
  • Track quality issues across cross-functional teams.
  • Build strong relationships with suppliers, customers, and internal stakeholders.
  • Identify and deliver quality-related training.
  • Integrate quality methodologies into corporate processes.
  • Demonstrate leadership and resolve complex issues efficiently.

Qualifications

  • Broad knowledge of electronic hardware and firmware development.
  • Strong experience in supplier relations and problem-solving.
  • Background in test engineering, quality, and product reliability.
  • Ability to manage high-pressure production issues and customer communications.
  • Familiarity with risk management and accelerated life / product validation testing.
  • Skills in debugging and failure analysis of electronic assemblies.
  • Strategic thinking with a systems perspective.
  • Adaptability in dynamic environments and shifting priorities.
  • Professionalism, discretion, and proactive problem-solving.
  • Strong planning, leadership, and time management.
  • Statistical and analytical expertise.
  • Experience in global organizations and mentoring.
  • Quick learner of reporting and analysis tools.
  • Effective communicator across all management levels.
  • 5+ years in people management in customer-facing roles.
  • 10+ years in quality / reliability roles, preferably in high-tech or electronics manufacturing.
  • Bachelor's degree in Engineering or equivalent experience.
  • Lean / Six Sigma certification is a plus.
  • Compensation & Benefits

  • Base salary range : $150$220k annually, adjusted based on experience and qualifications.
  • Performance-based annual bonus eligibility.
  • 401(k) with generous company match.
  • Tuition reimbursement for eligible programs.
  • Comprehensive medical, dental, and vision coverage.
  • Mental health and wellness support.
  • Company-paid life and disability insurance.
  • Generous paid time off and holidays.
  • Parental leave and family care support.
  • Structured training and development programs.
  • Matching gifts and volunteer opportunities.
  • Pay Details : $180,000.00 to $220,000.00 per year Search managed by : Mark Pacheco Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www-uat.lhh.com / us / en / candidate-privacy. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable : The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Ref : US_EN_27_824444_3101752

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    Manager Supplier Quality • Secaucus, NJ, US