Managed Security Specialist
VirtualVocationsMinneapolis, Minnesota, United Statesjob_description.job_card.variable_hours_ago
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A company is looking for a Managed Security Specialist to provide support for their security products.
Key Responsibilities :
Answer and troubleshoot inbound customer inquiries via phone and email
Onboard new subscribers and administer Microsoft 365 for customers
Document interactions and monitor open cases using Salesforce
Required Qualifications :
2+ years of experience in customer service
3+ years of experience in technical support roles
Strong understanding of endpoint security
MS-900 Certification (Preferred)
CompTIA Security+ certification (Preferred)
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Security Specialist • Minneapolis, Minnesota, United States