Jackson Hole Mountain Resort
Job Description
Position Title : JH Sports Rental Lead
Reports To : JH Sports Rental Manager
Department : Retail
Classification : Full-Time / Seasonal
FLSA Status : Non-Exempt
Functions of the Role
- Oversee and assist in daily operations of JH Sports Rental, ensuring procedures and policies are set up and executed to hit high accounting standards.
- Assist with oversight of Ski and Basket Check
- Manage labor on rental floor ensuring all areas of store are properly staffed
- Provide consistent exceptional customer service
- Maintain cleanliness and organization of rental shop
- Work with Rental Manager and Rental Supervisor to help train rental staff
- Operate cash register / computer to record all transactions
- Perform opening and closing duties of the store
- Assist guests through rental process, focusing on guest experience and efficiency
- Consistently monitor the guest flow and work with staff to expedite rental process while maintaining safety standards
- Obtain all bindings manufacturers certifications
- Present yourself as a Mountain Resort ambassador by engaging guests and providing resort wide information
- Work with Repair Manager to ensure rental skis and snowboards are in pristine shape for guests
- Work with other JHMR rental outlets to maintain proper inventory and gear shuffle between shops
Are you the right fit? Below are some traits of an exemplary candidate :
Excellent organizational skills.Proven people management skills.Overall knowledge of ski rental industry.Ability to lift a minimum of 75 lbs.Previous management experience preferredPrior experience in ski / rental shop preferredMinimum 2-year college degree or equivalent job-specific trainingBenefits & Perks
FREE Ski PassFREE START Bus PassAccess to Retail shop formsFree Ski / SB demos and rentalsFree Repair / tuning work on your skis or snowboards40% off in store discountGreat work location with proximity to liftsPro Deals with Smith, Sweet Protection, Outdoor Prolink, Expert Voice, and more!AAP / EEO STATEMENT
Jackson Hole Mountain Resort is an AA / EEO Employer committed to a drug free workplace.
Note : This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.