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National Service Manager

National Service Manager

EST CompaniesTempe, AZ, US
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National Service Manager – Industrial Equipment YOU SHOULD WORK FOR EST… If you would enjoy working with a small but mighty global family business in Tempe, Arizona, and you are an experienced service leader ready to drive performance across a national field team, enjoy frequent travel, and thrive in a hands-on role, we want you to apply... now.

RESPONSIBILITIES AND DETAILS :

  • Lead a nationwide team of regional field service supervisors, ensuring exceptional service, support, and installations.
  • Drive operational improvements and efficiency, manage and improve all service functions related to industrial equipment maintenance, troubleshooting, and repair.
  • Provide technical guidance in mechanical, electrical, and plumbing systems—both hands-on and remotely.
  • Responsible for meeting all service goals, revenue targets, and avoiding contractual penalties.
  • Travel frequently throughout the U.S. (up to 50%, including overnight stays) to oversee operations and support regional teams.
  • Deliver outstanding customer service and uphold our mission, vision, and quality standards.
  • Ensure full compliance with military base access and federal contract requirements.
  • Must pass a background check and have a clean driving record for military and government site access.
  • Pay depends on experience and skill level.
  • And great benefits.

JOB REQUIREMENTS :

  • Proven experience managing industrial field service operations and leading multi-regional service teams.
  • High integrity, dependable leadership style, and strong decision-making skills.
  • Minimum 3 years of experience in a leadership role with hands-on technical knowledge.
  • Familiar with electro-mechanical, plumbing, and electronic systems.
  • Able to interpret budgets, cost reports, and create operational analysis.
  • Proficient with Microsoft Office; experience with CRM systems and QuickBooks preferred.
  • Excellent communication and presentation skills; fluent in English.
  • Associate’s or Bachelor’s degree preferred.
  • The job is considered medium-to-heavy in nature and involves walking, maneuvering around moving objects / machinery, standing, stooping, crouching, crawling, climbing, balancing, lifting, digging, pushing or raising, objects and also involves exerting between 20 and 50 pounds of force on a recurring basis and 50 to 100 pounds of force on an occasional basis.
  • Ability to work outside under various environmental conditions, may include some exposure to hazardous materials and equipment.
  • Ability to climb ladders with 300 lb. weight limit.
  • We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants.
  • Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, or any other legally protected status.

    • Visit www.estcos.com to learn more about us and apply today.   Powered by JazzHR

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    Service Manager • Tempe, AZ, US

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