Hospitality Coordinator

Job Description

A well-established real estate company is looking for a service-driven, people-focused Hospitality Coordinator to join the team at a premier luxury residential building in Arlington Heights. In this vibrant, front-facing role, you'll be the first impression for residents and guests — creating a seamless, welcoming, and elevated experience every day. If you bring a polished presence, strong communication skills, and a genuine passion for high-end hospitality, this is your chance to be part of a prestigious community where excellence is the standard. This full-time opportunity offers a competitive salary of $70,000–$85,000 along with a comprehensive benefits package including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan, and paid time off.

Key Responsibilities of the Hospitality Coordinator :

• Greet residents and visitors with a professional, courteous, and welcoming demeanor
• Take the lead in coordinating resident move-ins and move-outs, creating a smooth, welcoming, and stress-free transition that sets the tone for an exceptional living experience.
• Play a key role in the leasing process by guiding applicants through screenings and seamlessly onboarding new residents into the community.
• Act as a concierge-style liaison to support residents with service requests, amenity reservations, deliveries, and general inquiries
• Coordinate with property management and maintenance teams to ensure timely responses to resident needs
• Manage front desk operations, including call handling, visitor check-in, and package management
• Assist in planning and executing resident events, community experiences, and seasonal hospitality offerings
• Maintain a clean, organized, and upscale front desk / lobby area
• Monitor building access and uphold security protocols in coordination with building management
• Handle resident communications, announcements, and updates in a timely and professional manner
• Provide exceptional service that reflects the luxury brand and community standards

Qualifications of the Hospitality Coordinator :

P - 20