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DispatcherIMC Companies LLC • Philadelphia, PA, US
Dispatcher

Dispatcher

IMC Companies LLC • Philadelphia, PA, US
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  • serp_jobs.job_card.full_time
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Job Description

Job Description

Position Overview : Plans the daily / weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates / time to IMC drivers; owner operators and / or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions :

  • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
  • Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed
  • Handle driver service failures up to and including the authority to issue verbal and / or written discipline. Additionally, contact Manager / Cargo Specialist regarding the failure. Apply THS if needed
  • Apply any additional charges including and notify customer service of changes
  • Track / Maintain INCA yard report, MDR, CNI, and Divisional Pool
  • Actively participate in driver recruiting and retention
  • Distributes and keeps track of the Nextel radios and fleet truck assignments
  • Request rail billing
  • Processes ATP’s and Non-Productive pay. Review preliminary payroll

Skills Required :

  • Data entry skills; Excellent communication and organizational skills
  • Knowledge Required :

  • DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task
  • Must have intermodal experience
  • Ports and containers is a must
  • Supervision Received :

    Operation Manager

    Supervision of Others :

    Drivers

    Confidential Data :

    Driver pay information; customer accounts; dispatch activities

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