Resource & Referral Specialist - Waitlist Management

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Position : Resource & Referral Specialist

Pay Rate : $21.73 - $24.65

Status : Non-Exempt

Last Revised : 7 / 2025

Level : 3

Definition

The Resource and Referral Specialist will provide child care referral and consultation services, recruitment and retention of licensed child care providers, and support for family, friend & neighbor (FFN) and Out of School Time (OST) providers. This position requires an understanding of Early Childhood Education, licensing regulations, and work / life issues.

Supervision Exercised :

None

Duties

• Provide child care referrals and / or enhanced referrals using database programs.
• Assist families in selecting child care by providing information on quality options that meet their needs, including daily and respite care.
• Help parents and providers navigate resources and supports.
• Register and support FFN and licensed providers for the child care subsidy program, including recruitment and retention activities.
• Maintain provider files, input data, generate reports, and perform assigned activities.
• Conduct health and safety inspections for licensed exempt providers in homes and out-of-school sites.
• Manage the statewide child care subsidy wait list, prescreen applications, update based on changes, and send reminders.
• Assist in developing and implementing annual plans.
• Use tools and resources to serve parents whose first language is not English.
• Participate in creating consumer education materials such as newsletters, tip sheets, calendars, and brochures.
• Assist with needs assessments and data collection for planning services.
• Understand and contribute to agency mission, strategic focus, and goals.
• Follow all agency policies and procedures.
• May guide interns and volunteers.
• Perform other duties as assigned.

Minimum Qualifications

Knowledge of :

Ability To :

Special Requirements

Benefits

Eligible for Cabinet benefits for full-time staff. The Children's Cabinet is an equal opportunity employer and encourages diverse applicants.

Additional Information

Seniority level : Entry level

Employment type : Full-time

Job function : Management and Manufacturing

Industries : Non-profit Organizations

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