Division Director - Family Services

Division Director Family Services

Hanover County Government

$110,000.00 - $125,000.00 Annually

Ashland, VA

Full-time

Job Number : 202500237

Department : Social Services - Administration

Opening Date : 09 / 26 / 2025

Closing Date : Continuous

Description

This is an executive level professional position. The incumbent is a Division Director and performs difficult and complex tasks to provide direct social services to residents of Hanover County, to include foster care, child and adult protective services, in-home services, and eligibility services. These services may be provided in a variety of settings to include in the office, in the client's home or in the community. The incumbent is also responsible for serving as a member of both the Management and Leadership Teams and providing support and expertise to all aspects of the agency's operations. The Division Director Family Services reports to the Director of Social Services. The incumbent provides leadership within the organization and directly supervises Family Services Supervisors and indirectly supervises all employees within the division.

Essential Functions :

• Supervises management staff, performing related human resources functions, completing necessary paperwork; including an evaluation of training opportunities and needs.
• Acts in place of the Director of Social Services when absent.
• Plans, organizes, and directs staff / programs, conducting meetings as necessary.
• Reviews and evaluates agency and program policy; directs, advises, and consults with program supervisors on operational and policy issues and related courses of action and procedures.
• Writes, revises, and interprets program and operational policy of the Family Services division and department,
• Consults with and advises the Director of Social Services on major operational and program matters.
• Plans and coordinates the implementation of specialized divisional administrative or operational programs of the department.
• Participates and leads special projects.
• Prepares reports as needed.
• Assists with development of department budget.
• Coordinates audits and prepares audit narratives as needed.
• Leads or participates in special projects.
• Interacts with and develops positive relationships with other community organizations or agencies.
• Monitors programs for compliance with federal and state standards.
• Identifies and seeks resources for program development, tracks, and reports expenditures.
• Provides consultation and education for other agencies and community groups.
• Compiles data, maintains records and submits reports as requested.
• Performs related work as assigned.
• May work outside of regular business hours.

Working Conditions :

Hazards : May interact with challenging family situations.

Environment : Office, Field

Physical Effort : Minimal

Exempt? No compensatory leave accrual

Knowledge, Skills, and Abilities :

Knowledge of human services program delivery, required. Considerable knowledge of the current social, economic, and health issues relating to clients in jurisdiction; Social Security Act; laws and regulations on administration of welfare services; human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; principles and processes for providing customer and personal services; business and management principles involved in strategic planning, resource allocation, human resources modeling; leadership technique, and coordination of people and resources; and principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems. Demonstrated ability to : plan, direct, implement, and monitor assigned programs; supervise and direct the work of the Supervisors; represent the Social Service Director before the Boards, staff, and other committee assignment or government meetings; and to analyze problems and develop logical conclusions; must be able to establish and maintain successful working relationships with other Division Director, County staff, other government officials, community partners, private providers, and the public. Must be able to communicate effectively-both orally and in writing. Computer literacy required, preferably in Microsoft Excel / Word / PowerPoint.

Education, Experience and Training :

Master's degree in Social Work required or related field with at least four (4) years of experience in foster care, child / adult protective services, and / or prevention / in-home services. Any equivalent combination of education, experience and / or training sufficient to demonstrate the knowledge, skills and abilities is acceptable.

Special Conditions :