Senior Project Manager

Description

Company Overview :

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one : Zones – First Choice for IT.

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Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed / Professional / Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview :

This position will be responsible for working across the organization to establish processes for Zones pricing and solutioning for internal and external use. The Senor Project Manager serves as intake for customer questions and relays issues to appropriate PMO personnel. Work will include processing and tracking orders, managing project reports, and providing customer support.

What you’ll do as the Sr. Project Manager :

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage day to day operational activities for a portfolio of projects across various internal functional departments within service and delivery.
• End-to-end responsibility for successful delivery in a matrix resource environment for project deliverables.
• Provide weekly status reports to the Director, PMO detailing open tickets, issues, corrective actions, and project statuses.
• Set and continually manage project expectations with team members and other stakeholders, including the customer project manager, through regular and proactively scheduled meetings. Deliver services based on contractual deliverables.
• Conform to customer service level agreements (SLA’s) to ensure decreased liability and penalties for not meeting SLA requirements.
• Oversight and management of equipment installation and coordination of technical teams
• Coordination of support work from other departments including but not limited to maintenance technicians, field network engineering, and engineers.
• Lead teams of multi skilled resources on smaller projects to ensure deliveries of project are met.
• Recommend improvements to established procedures and processes.
• Effectively communicate with all operations groups in the company as well as organize and distribute project data to the field teams designated to specific projects. Follow a designated project management methodology to achieve all tasks assigned by the Project Management Team.
• Maintain PMO knowledge and provide support for on-time development and delivery of IT solutions.
• Other duties as assigned

What you will bring to the team :

EDUCATION / CERTIFICATION :

REQUIRED EXPERIENCE :

Qualified candidates can expect a salary range of $110,000 - $130,000.

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Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.

At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.