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Assistant Director, Residential Experience

Assistant Director, Residential Experience

The University System of New HampshirePlymouth, NH, US
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Assistant Director For Residential Experience

The Assistant Director for Residential Experience serves as a key member of the Residential Life & Dining Services leadership team and is responsible for leadership and management of either the FYRE (First Year Residential Experience) or PULSE (Plymouth Upper-Level Student Experience) communities at Plymouth State. Reporting to the Executive Director of Residential Life, Dining Services, & Community Standards, the Assistant Director is a 12-month, full-time, live-on position responsible for selection, training, and supervision of 4-6 live-in professional and / or graduate level staff members. In addition, this position leads one or more of the departmental committees (e.g. student staff recruitment and retention, student staff training and development), collaborates with strategic campus partners, and participates in an administrator on call rotation.

Duties / Responsibilities

Supervision (45%)

  • Directly supervise 4-6 professional and / or graduate level live-in staff on all aspects of their work. This includes clearly communicating expectations, evaluating work, providing individualized professional development, and conducting reviews of each individual staff member.
  • Serve on the Residential Life & Dining Services Senior Leadership Duty Rotation, providing support and guidance to Residence Education staff for elevated student crisis situations (evenings and weekends), including academic breaks.

Leadership and Education (40%)

  • Provide exceptional leadership and interpersonal skills with the ability to work in a new, challenging, and emerging direction within the University.
  • Development, implementation, operations, and assessment of FYRE (First Year Residential Experience) or PULSE as part of the department's comprehensive community development model that supports co-curricular engagement and academic success for students.
  • Policy (5%)

  • Develop and update Residential Life Policies and Procedures
  • Participate in the student conduct process by following up on critical incidents, hearing individual cases, hearing appeals, and serving on panels.
  • Ensure departmental compliance with applicable laws, including, but not limited to, Title IX and the FERPA; exercise best practices with regard to the maintenance of confidential student information.
  • Administration (5%)

  • Serve on departmental and campus committees related to the residential student experience.
  • Work a flexible work schedule due to evening and weekend programs and events, particularly during peak times of year related to residence hall move-in and staff training programs.
  • Possess the ability to work independently and as a member of a group in addressing strategic priorities, particularly relevant to developing and executing goals and objectives.
  • Perform other duties as assigned
  • Finance / Budget (5%)

  • Provide feedback for departmental processing and expenditures, ensuring consistency with the departmental, campus, and USNH policies and guidance.
  • Minimum Acceptable Education & Experience :

  • Master's degree.
  • 3 years' professional experience
  • A completed master's degree in Higher Education, Student Affairs Administration, Counseling, or a related field or an equivalent combination of education and experience
  • Significant progressive experience in housing & residential life, student leadership programs, or a related higher education field
  • Experience supervising professional and / or graduate-level staff members
  • Demonstrated knowledge base and ability to address residential student success
  • Demonstrated skills in management, administration, oral and written communications, budgeting, interpersonal relationships, short- and long-range planning, problem-solving, creativity, and critical thinking
  • Demonstrated foundational knowledge of student development and understanding of current trends in the field of housing & residence life
  • Ability to manage multiple projects simultaneously and demonstrate the ability to be flexible and adaptable to meet the needs of a diverse and dynamic environment
  • Experience serving in a residential on-call structure.
  • Preferred Qualifications :

  • Prior experience in higher education at a four-year institution
  • Demonstrated proficiency with computer applications including MS Office Systems, student housing software (e.g., StarRez, eRezLife), and student conduct software (e.g., Maxient)
  • Ability to establish and maintain collaborative and effective working relationships with faculty, staff, students, and key stakeholders
  • Desire to utilize, create, and implement innovative practices in residential life.
  • Experience integrating residential and academic initiatives (Living-Learning Communities, Special Interest Housing, Residential Curriculum).
  • Applicant instructions :

  • Applicants should be prepared to upload the following documents when applying online within the Resume / Cover Letter section of your application :
  • Resume / CV
  • Cover Letter
  • Contact Information for 3 Professional References
  • Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

    Priority review of applications received by September 30.

    Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.

    Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.

    Surrounded by lakes and mountains, PSU's 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.

    EEO Statement

    The University System of New Hampshire is an Equal Opportunity / Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

    Location : Plymouth

    Salary Grade : Exempt Staff 18

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    Director Residential • Plymouth, NH, US

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