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Wealth Client Management Consultant
Wealth Client Management ConsultantCAPTRUST • Fort Worth, TX, US
Wealth Client Management Consultant

Wealth Client Management Consultant

CAPTRUST • Fort Worth, TX, US
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CAPTRUST is seeking a full-time Wealth Client Management Consultant to work with one to several financial advisors to service and retain wealth client relationships.

The Client Management Consultant uses specialized knowledge and skills, obtained through experience and / or formal training, to assist Financial Advisors in providing excellent client service to individual investors and families.

Responsibilities

  • Builds relationships with Financial Advisors, internal and external business partners, and clients by delivering exceptional proactive service
  • Services existing client relationships (including calling, meeting, corresponding, and addressing requests as well as processing money and asset movements, and trade flow requests) with the highest level of service and prompt follow-up with the client
  • Prepares and provides documentation and materials required for client calls and visits
  • May participate in investment reviews and annual reviews
  • Onboards new client relationships through correspondence, reports, new account paperwork, and advisory agreements
  • Works with Financial Advisors and internal business partners to determine best methods to resolve issues and ensure client satisfaction in a courteous and professional manner while upholding our CAPTRUST culture
  • Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance
  • Performs other duties and special projects as required, including firm-wide initiatives

Qualifications

  • Completion of a four-year college degree from an accredited college or equivalent work experience
  • Minimum 5 years of experience working in a Client Service role in the brokerage, investment advisory or financial services environment
  • Desired Qualifications / Skills

  • Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PDF Editor
  • Ability to navigate spreadsheets
  • Excellent math skills and the ability to quickly grasp financial and investment concepts
  • Positive attitude and a team player
  • Organizational and prioritization skills; ability to manage time-sensitive tasks simultaneously
  • Analytical thinker and problem solver
  • Energized by change and ability to think "outside the box" regarding process improvement
  • Flexibility to handle changing priorities, pressure, and short deadlines
  • Self-motivated; ability to work well independently and with others
  • A high standard of professionalism
  • Notable attention to detail
  • Proactive in task follow-up, stay ahead of deadlines, excellent time-management skills
  • Exceptional written and verbal communication skills
  • WHAT can you expect from your career at CAPTRUST?

    Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow.

    Our Employee Benefits Package shows how much we value our team. Some benefits include :

  • Employee ownership opportunities
  • Brick Bonus success sharing program
  • Comprehensive health coverage + Personify wellness platform
  • 401(k) program with a 5% employer match + financial planning for colleagues
  • WHERE will you be working?

    300 Throckmorton Street #1450 | Fort Worth, TX 76102

    Due to the nature of the role, this is not a remote or work from home position.

    HOW do we build a world class organization one brick at a time?

    We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve.

  • Ability to build successful, collaborative, and trusting relationships
  • Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
  • A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
  • Inherent desire to give back to our communities and enrich the lives of those around us
  • An other-centered mindset
  • Integrity through maintaining objectivity
  • EEO / Diversity Statement

    At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

    CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law.

    J-18808-Ljbffr

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    Wealth Management Consultant • Fort Worth, TX, US

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