Talent.com
Sales Consultant

Sales Consultant

MP RPOOrleans, MA, USA
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Who are you :

As a Sales Consultant, you are the first point of contact for customers, serving as both a trusted appliance advisor and brand ambassador. This role requires a dedication to customer satisfaction, and meeting sales objectives.

What you will be doing :

Customer Relations

  • Conduct all interactions with sincerity, honesty, and a genuine interest in customers' needs and lifestyle.
  • Promptly greet and engage customers, listen attentively to understand their needs, and provide knowledgeable advice on our exclusive brands.
  • Handle customer concerns with empathy and professionalism, escalating to management as necessary to ensure satisfaction.
  • Answer calls promptly and courteously, making every effort to meet the caller's inquiries

Sales

  • Set and pursue individual sales goals, striving to exceed the standard
  • Offer additional value by presenting related service contracts
  • Provide accurate quotes and maintain records of customer interactions.
  • Conduct proactive follow-ups to enhance customer satisfaction and encourage long-term relationships.

    • Administration

  • Accurately and thoroughly complete all sales documentation as directed by management.
  • Adhere to the established sales process, carefully documenting every stage of the transaction.
  • Ensure all sales agreements are error-free and maintain a record of each transaction.

    • Communication

  • Collaborate with Service and Parts Departments to ensure a seamless customer experience.
  • Keep the Sales Manager informed of any issues or complaints that may impact customer satisfaction.
  • Proactively communicate schedule changes and customer delivery timelines.
  • Report to management any situations that could affect the safety, integrity

    • Facility

  • Help maintain company's high standards of cleanliness in your department and work areas.
  • Support a welcoming environment by ensuring customer reception and waiting areas are tidy and well-presented.

    • Our ideal candidate has :

  • High school diploma or equivalent relevant experience is required.
  • At least year of Sales experience required.
  • Strong verbal communication skills

    • About our client :

  • Established in 1983, our client is a boutique leader in appliance sales, service, and installation. Across 4 locations, our client has been serving the Cape & Martha's Vineyard for over 40 years featuring a wide range of products including Sub-Zero / Wolf, Bosch, Thermador, GE, Samsung, Miele, LG, Speed Queen, Electrolux and more. Our partner services everything they sell and pride themselves in delivering the best product and customer service possible. Our culture fosters a positive and supportive environment, empowering team members to excel in their roles, both personally and professionally.

    • Additional information :

  • Full-time
  • Orleans, MA
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    Sales Consultant • Orleans, MA, USA

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