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Lead Product Manager, AI Research Experiences (Scribd)

Lead Product Manager, AI Research Experiences (Scribd)

ScribdSan Francisco, CA, United States
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About the Company

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products : Everand, Scribd, and Slideshare.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

When it comes to workplace structure, we believe in balancing individual flexibility and community connections. Scribd Flex allows employees — in partnership with their manager — to choose the daily work-style that best suits their needs. A key tenet is prioritizing intentional in-person moments to build collaboration, culture, and connection, so occasional in-person attendance is required for all Scribd employees, regardless of location.

We hire for “GRIT.” The definition is the intersection of passion and perseverance toward long-term goals. We look for someone who demonstrates GOALS, RESULTS, INNOVATIVE ideas, and positive influence on the broader TEAM through collaboration and attitude.

About the team & role

We are looking for a Lead Product Manager to shape the strategy and drive execution for a zero-to-one product that helps researchers do consequential work on Scribd by cutting time to insight and turning findings into task-ready outputs across a library of 300M documents, serving 200M monthly users. You will design experiences where people do not just find documents, they understand them, pull together context from multiple documents, and produce shareable results with clear source traceability. In this role, you will help transform Scribd from a document destination into an AI-powered research engine, partnering closely with Design, UXR, Engineering, ML, and the Synthesis team, grounding decisions in user insights, crisp strategy, and practical LLM know-how.

Success here means taking a zero-to-one bet from thesis to traction : set a clear vision and north star, pick metrics that reflect real progress, validate with fast experiments, and ship features that cut time to insight and produce shareable outputs with clear provenance. The ideal candidate blends design thinking, deep AI / LLM fluency, and seasoned product management; works closely with Design, UXR, Engineering, Analytics, Data Science, and ML; and has a track record of taking zero-to-one products to adoption and scale. Your mix of long-range strategy and hands-on execution will shape how the world discovers, understands, and connects knowledge on Scribd.

You will / Responsibilities

  • Chart the zero to one strategy for Research Journey experiences from concept to scale, with alignment across adjacent product areas.
  • Partner with Machine Learning, Engineering, Applied Research, and the Synthesis team to bring document-grounded insights into reading and workspace flows, shipping reliable production features with clear provenance.
  • Define the metrics that matter for the research journey, and connect them to conversion, retention, and LTV.
  • Balance short-term wins with long-term vision, delivering incremental improvements while building a durable research engine aligned with Scribd’s 3-year AI strategy.
  • Fuse data with the voice of the customer, synthesizing experiment results, analytics, and user research to inform prioritization and design.
  • Communicate with clarity and influence, aligning product, engineering, design, content, and executive stakeholders on requirements, timelines, deliverables, and impact.

You have / Requirements

  • 7+ years of product management with senior IC ownership, including taking products from zero to one.
  • Demonstrated success shipping AI or LLM-powered features that improved core outcomes such as time to insight, task completion, or trust at scale.
  • Strong product sense and interaction design instincts that make complex information feel simple and reliable.
  • Practical depth in retrieval and prompting, with tradeoffs among quality, latency, and cost.
  • Track record of thriving amid ambiguity by shaping a multi-year vision, aligning cross-functional teams, and delivering incremental wins.
  • Exceptional written and verbal communication, from product briefs to data-backed decisions for senior leadership.
  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or related technical field, or equivalent practical experience.
  • Ideally, you also / Bonus points

  • Hands-on proficiency with SQL and a scripting language such as Python for quick analysis, prototyping, and evaluation.
  • Familiarity with modern LLM operations and retrieval tech.
  • Passion for the written word and open knowledge—driving products that democratize expertise and help people learn, teach, and create.
  • At Scribd, your base pay is one part of your total compensation package. Ranges are based on local benchmarks for role, level, and location. California ranges vary by market; in California, the range is between $157,500 and $255,000. In the United States outside California, the range is between $130,000 and $242,500. In Canada, the range is between $165,000 CAD and $227,000 CAD. Compensation also includes equity and a comprehensive benefits package.

    Working at Scribd, inc.

    Are you currently based in a location where Scribd is able to employ you? Employees must have their primary residence in or near the following cities or commuting distance : United States (Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C.), Canada (Ottawa, Toronto, Vancouver), Mexico (Mexico City).

    Benefits, Perks, and Wellbeing at Scribd

    Benefits / perks listed may vary by employment type and location.

  • Healthcare Insurance Coverage (Medical / Dental / Vision) : 100% paid for employees
  • 12 weeks paid parental leave
  • Short-term / long-term disability plans
  • 401k / RSP matching
  • Onboarding stipend for home office peripherals + accessories
  • Learning & Development allowance
  • Learning & Development programs
  • Quarterly stipend for Wellness, WiFi, etc.
  • Mental Health support & resources
  • Free subscription to Scribd Inc. suite of products
  • Referral Bonuses
  • Book Benefit
  • Sabbaticals
  • Company-wide events
  • Team engagement budgets
  • Vacation & Personal Days
  • Paid Holidays (+ winter break)
  • Flexible Sick Time
  • Volunteer Day
  • Inclusive workplace programs and ERGs
  • Access to AI Tools : Free access to AI tools to boost productivity
  • Want to learn more about life at Scribd? The company’s LinkedIn life page provides insights.

    We want our interview process to be accessible to everyone. You can inform us of reasonable adjustments by emailing accommodations@scribd.com at any point in the interview process.

    Scribd is an equal employment opportunity employer. We encourage people of all backgrounds to apply and believe diversity drives better ideas.

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