Solutions Engineer

Job Description

Job Description

At WorkWave, we build innovative software solutions with AI capabilities for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end :   from customer acquisition to scheduling, billing, payments, and beyond.

Our vision is simple but powerful : empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive.

WorkWave is looking for a Solutions Engineer to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, you’ll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long-term customer relationships.

Why Join Now : We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.

WHAT YOU'LL DO :

• Develop and maintain strong relationships with prospects and key customer accounts to support deal closure.
• Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle.
• Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers.
• Speak to data protection and AI best practices and security considerations.
• Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market.
• Develop and maintain sales playbooks to align with product enhancements.
• Cultivate customer relationships to drive testimonials and case studies that highlight product success.
• At times this SE will be required to lead a sales pursuit as well at times be required to support sales pursuits

WHAT YOU'LL BRING :

In our dedication to salary transparency, we provide a compensation range for sales roles, which is $120,000 in addition to commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.

WHAT YOU SHOULD KNOW ABOUT US :

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT :

A GLOBAL COMPANY WITH A LOCAL PRESENCE :

RELAX, WE'VE GOT YOU COVERED :

AND BEYOND...

GROW WITH US :

JOIN OUR WINNING TEAM!

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status :   Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.