Workiva is hiring : Vice President, Head of User Experience (UX) in New York

Overview Vice President, Head of User Experience (UX) is a senior leadership role at Workiva. The VP of UX leads a 50+ team of designers, researchers, and content designers who work with product and technology to deliver world-class applications. UX is centralized to support all Workiva products, ensuring a consistent and delightful user experience. The VP sets the strategic vision and goals for the UX Directors and Managers, translating business context into a UX action plan. Strong people management, operations experience, business acumen, and execution abilities are required.

What You’ll Do Translate company strategy into operational goals and metrics for the team that serve to align and motivate employee performance

Align with other teams and departments to analyze, monitor, forecast, and prioritize initiatives in accordance with organizational priorities and strategic plan

Scale team processes to foster operational excellence in the craft of UX including the use of leading AI-tools

Build a strong, sustainable organization with high levels of employee engagement by attracting and developing exceptional talent and rewarding high performance of teams and individuals

Provide leaders with coaching on design leadership and decision-making, people management, and communication skills; give feedback constructively and provide developmental opportunities, including leadership development

Demonstrate Servant Leadership by fostering an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs

Establish and maintain relationships and communicate with customers, business unit leaders and senior management to raise UX visibility and ensure collaboration with key stakeholders

Collaborate with design leaders to establish guidelines, principles, and standards ensuring design alignment for a consistent user experience

Work with the Research Director to develop a comprehensive research strategy and ensure insights are usable and inform design decisions, with aligned approaches across product teams

What You’ll Need Minimum Qualifications 15+ years of progressive relevant experience in user experience, with measurable impact, preferably in B2B software or related technology

At least 10 years of leadership experience in design management

A B.A. or B.S. in human-computer interaction, psychology, computer science or software engineering preferred; advanced degrees such as MA, PhD, or MBA desirable but not required

Preferred Qualifications Ability to articulate a compelling vision with effective strategy and execution

Deep understanding of user-centered design principles and methodologies, applied to real-world problems from user insights

Solid understanding of UX principles and B2B research methodologies

Experience building and scaling design organizations beyond 50+ individuals

Strong communication, presentation, and interpersonal skills to influence stakeholders at all levels

Experience in an Agile development environment

Strong analytical skills to use data and analytics to inform design decisions

Familiarity with design and prototyping tools such as Sketch, Figma, InVision, and Adobe Creative Suite

Ability to recruit, retain, and foster a culture of excellence and healthy team relationships

Strong customer orientation, ability to dive deep, and strong problem-solving skills

Working Conditions & Travel Requirements Availability for 25-30% travel to meet with teams in other offices, customers, vendors, and / or suppliers, and attend events

Reliable internet access for remote work

How You’ll Be Rewarded Salary range in the US : $270,000.00 - $351,000.00

A discretionary, usually annual, bonus

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end for this job in the US; minimums and maximums may vary by location. The actual offer will consider skills, qualifications, experience, and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other protected characteristic.

Workiva is committed to assisting applicants with disabilities. To request accommodation with the application process, please email talentacquisition@workiva.com.

Workiva employees are required to undergo security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best — office or remote from any location within their country of employment.

Seniority level Executive

Employment type Full-time

Job function Information Technology

Industries Software Development

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