Operations Manager

Behavioral Health Program Supervisor

From the moment you walk through our doors, you feel it. When you meet our patients and families, you understand why you're here. And when you speak with anyone on our team, you'll want to be part of it. We're looking for individuals who embody our One Team values and are driven to improve the lives of the children we serve. Children who live fuller, healthier lives because of the knowledge, compassion, and dedication we share. Nationwide Children's Hospital is a recognized leader in behavioral and mental health care, advancing the field through research, innovative interventions, strategic initiatives, and comprehensive treatment options. Nationwide Children's Hospital a place to be proud.

Oversees the day-to-day operations of assigned behavioral health programs to achieve organizational goals. Collaborates with operational, clinical, and administrative leadership in the service line and across the hospital to maintain strategic alignment.

Essential Functions :

• Supervises team members, facilitating effective problem solving and conflict resolution. Plans, directs, and evaluates the work of subordinate staff.
• Develops, implements, and oversees operational processes and procedures for identified programs. Manages policies and other data management documentation.
• Establishes and maintains systems to monitor program performance and outcomes, including preparation of reporting for leadership.
• Develops and implements change management strategies and plans. Evaluates existing programs and directs the implementation of projects and improvements.
• Understands and advances the hospital and service line goals for identified programs. Supports priorities by aligning strategic goals with finances.

Education Requirement :

Skills :

Experience :

Physical Requirements :

OCCASIONALLY : Bend / twist, Climb stairs / ladder, Hand use : grasping, gripping, turning, Reaching above shoulder, Squat / kneel

FREQUENTLY : Standing, Walking

CONTINUOUSLY : Audible speech, Computer skills, Decision Making, Flexing / extending of neck, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand / arm use, Seeing Far / near, Sitting

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M / F / Disability / Vet