Job Title
Our Special Event Reps Are Responsible For Attending Events, Campaigns, And Conferences On Behalf Of Maryland Live! As Part Of The Marketing Team, They Are An Important Facet Of The Company As They Share Their Knowledge With Clients About The Range Of Products And Services That We Offer.
In This Great Entry-Level Marketing And Event Planning Position; Excellent Communication, Interpersonal, And Customer Service Skills Are A Must! An Event Representative Is Also Expected To Have A Pleasant And Outgoing Personality, Professional Demeanor, And Flexibility With Regards To Their Time And Schedule.
Compensation : $17.00 / hr
Responsibilities
- Complete training on all promotional systems as directed by supervisor
- Oversee setup / breakdown for events & promotions
- Engage with guests in a friendly and professional manner
- Answer all customer inquiries
- Responsible for promotional inventory day of execution
- Record customer information within the program database
- Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
- Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
- Give detailed report to supervisor on strengths and opportunities that took place during the event / promotion
- Ensure all marketing programs are successful from beginning to end
- Offer support and solutions to guests in accordance with the company's customer service policies
Skills To Help You Succeed
Excellent customer serviceStrong interpersonal communicationFlexible scheduleEvent PlanningVIP servicesStrong organizational skillsQualifications
Must-Haves :
High School Diploma or five years equivalent in professional experience required.Bachelor's Degree in Marketing and / or Entertainment based field preferredUpbeat & Positive AttitudeMust be proficient in the full suite of Microsoft Office productsPhysical Requirements :
Lifting, pushing and carrying up to 20lbs.Infrequent bending / kneelingFrequent walking, standing and sitting.Climbing stepsTravel required occasionally.What We Offer
Perks We Offer You
Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include :Free Basic Life InsuranceFree Short Term & Long-Term DisabilityGenerous retirement savings optionsPaid Time OffTuition ReimbursementOn-site Wellness center for Team Members and eligible dependents (Maryland Property only)Training and pathways for career growthRobust Rewards & Recognition ProgramsAnnual Merit Based Pay IncreasesDiscretionary Performance BonusesDiscretionary Service BonusesFree parkingFree food and discounted mealsLive! Hotel, Food & Beverage, and Entertainment DiscountsLife At Live!
To be part of an exciting experience unlike any other in the market.To be given the power and responsibility to put service and community first.To come together as a strong team, while valuing and celebrating our diversity.To be given the tools, resources, and opportunity to grow in their career.To work hard and have fun.Live is a 24 hour / 7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You will work in an environment where smoking is allowed.