Customer Operations Rep. / Dispatching - In Office

Job Description

Job Description

A SMALL SECURITY / ALARM INSTALLATION COMPANY IN DAMASCUS,OR IS LOOKING TO BRING ON A CUSTOMER SUPPORT REP TO SUPPORT TO THEIR TEAM.

If you feel you have the right experience please apply and a recruiter will reach out to discuss the role in more detail!

Pay :   $23-27 / hr

Schedule :  Mon-Fri 8-5pm

Start Date :   ASAP

6-Month Contract to Hire - Will do direct with this company after that time period as long as attendance and success in the role is there!

Description :

Receptionist / Customer Service role that will manage a multi-lone phone system. The role will provide product / service information and provide phone support to resolve customer issues with their alarm systems. Will need to be able to help troubleshoot and investigate issues.

• Manage High Volume Calls
• Identify customers needs to achieve satisfaction
• Schedule customers for install and service appointments with multiple technicians
• Walk customers through technical issues by phone (this will be trained )
• Build Relationships with customers
• Process account cancellations
• Accuracy with data entry

Skills :

Customer service, Technical support, receptionist customer service, Microsoft, installation, alarm systems

Experience Level :

Entry Level - Intermediate

Pay and Benefits

The pay range for this position is $23.00 - $27.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Damascus,OR.

Application Deadline

This position is anticipated to close on Sep 29, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.