Service Coordinator #58314

Job Details

Job Location

Whispering Pines - Estacada, OR

Salary Range

$19.94 - $26.59

Description

Make a difference with VOA Oregon! For over 125 years, Volunteers of America Oregon has been dedicated to serving the most vulnerable members of our community. Through our programs in behavioral health, addiction treatment, reentry services, and support for children and families, we provide life-changing services that promote safety, healing, and empowerment.

Join a mission-driven organization that truly values its employees! This is a full-time position with excellent benefits, including :

Comprehensive health coverage - medical, dental, and vision insurance, with an employee medical premium starting at just $12.50 per paycheck

Financial protection - life insurance, short- and long-term disability insurance

Retirement security - 403(b) with an automatic 5.5% employer contribution after 18 months, regardless of employee participation

Work-life balance - a generous paid time off (PTO) plan, starting with accruals that earn 15 days in the first year, 23 days in the second, and 26 days in the third

Upfront sick leave - 80 hours of front-loaded sick time (prorated in the first year), which resets annually on January 1

Paid holidays - 10 paid holidays each year, plus three personal holidays (prorated in the first year) for employees to take time off to celebrate holidays, events, or milestones that matter most to them

Student loan forgiveness - As a 501(c)(3) nonprofit, VOA Oregon is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, which can help employees reduce or eliminate their federal student loan debt after 10 years of qualifying payments.

Additional perks - flexible spending accounts, an employee assistance program, and other voluntary benefits and discounts

At VOA Oregon, you'll be part of a compassionate and dedicated team, making a real difference in our community. Apply today!

Closing Date 10 / 19 / 2025

Job Summary

The Service Coordinator at Whispering Pines Senior Village is responsible for connecting residents with services and supports that enable them to maintain independence, improve quality of life, and remain safely housed. This position provides service coordination, advocacy, and program facilitation to help residents access healthcare, supportive services, and community resources. The Service Coordinator ensures all duties are carried out in a manner that respects resident privacy, promotes well-being, and complies with applicable laws and organizational policies.

Education & Experience

• Bachelor's degree in Social Work, Psychology, Gerontology, Sociology, Counseling, Public Health, or related field preferred; equivalent relevant experience in case management may substitute.
• Minimum of two years of experience providing service coordination, case management, or direct resident support.
• Experience conducting needs assessments and connecting individuals to appropriate community resources.
• Experience working directly with older adults or individuals with disabilities.
• Experience in aging services, disability supports, mental health, or substance use services preferred.
• Experience utilizing electronic systems, including experience with Microsoft Office, data entry systems, and electronic recordkeeping.

Essential Job Duties

Knowledge, Skills, & Abilities

Other Eligibility Requirements

Travel Requirement

This position does not require regular travel as part of its primary job duties. Occasional travel may be necessary for training, meetings, or other business needs.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. While performing the duties of this position, the employee is regularly required to sit, stand, walk, use hands and fingers to operate tools and controls, and communicate effectively. The employee must occasionally lift and / or move up to 25 pounds.

The work environment includes both an office setting and a residential living environment. The noise level is generally low to moderate.

Individuals in this role must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for this position.