Medical Secretary

Medical Secretary

The Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary / receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities.

Responsibilities :

• Demonstrates appropriate and professional communication skills
• Greets patients, and visitors and announces their arrival to the appropriate unit
• Checks patients in on patient schedule and daily calendar
• Calls appropriate transportation companies for patients when needed
• Follows appropriate procedures in emergency situations
• Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed
• Distributes all incoming mail appropriately, including inter-office
• Displays a professional manner and demeanor when greeting incoming customers
• Follows appropriate chain of command
• Communicates in an appropriate and timely manner with coworkers

Office Procedures :

Medical Records :

Education, Experience Training and Licenses / Registrations :