General Manager

Overview

For over 25 years, Water Grill has sated the palates of seafood lovers in Southern California. Hailed as "the best seafood in Southern California" by the Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness.

General Manager role summary : You will be the leader of the restaurant, a role model of our guest-first mentality, and a key driver of hospitality. You will lead and support the management team, set goals, and drive results. You will be the expert in all areas of the restaurant, support seamless service, and coach your crew. You will be partnered with a Director of Operations and given tools to be efficient and effective.

Your career path is driven by your goals, and we provide the tools to reach leadership levels you desire. A successful General Manager is standards-driven, maintains integrity, and interacts professionally with crewmembers and guests while resolving issues positively.

Essential Responsibilities

• Oversees daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, service standards, and flow of business.
• Fully active during the dining period across all areas (front desk, bar / lounge, kitchen, and main dining room) to ensure standards and course-correct as needed.
• Responsible for financial operations of the restaurant.
• Approves all schedules and participates in developing incentive programs, generating sales and marketing services.
• Ensures food products meet company recipe specifications for preparation and quality.
• Recognizes crewmembers and coaches
• Approve payroll, OT, and any exceptions; communicate with MP / DO on crew, property, or guest issues.
• Forecasts sales and labor budgets (annual, weekly, daily) and manages financial commitments with external partners.
• Coordinate with other managers on updates, sales, policies, and standards.
• Engage with guests to build relationships, troubleshoot issues, and ensure return visits.
• Lead pre-shift for FOH crew; oversee training and cross-training of hourly crew; complete New Hire paperwork.
• Lead progressive discipline of crewmembers and managers; lead and conduct interviews and selections; conduct annual performance reviews for managers.
• Set departmental goals, monitor results, and adjust as needed; lead weekly dashboards with all managers; represent restaurant at GM meetings and conference calls.
• Lead all crew meetings and MIT training (classroom); formulate restaurant and operation policies to enhance the business; investigate and resolve crew or guest complaints.

Essential Skills / Experience

Benefits

Locations mentioned : Santa Monica, Culver City, Beverly Hills, Pasadena, Los Angeles, West Hollywood, Hawthorne, Burbank, Bellflower, Culver City. Sign-in prompts and related listings are included for context but not required for the role.

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