nCino Product Owner - Special Projects (Raleigh)

Ncino Product Owner - Special Projects

First Horizon Bank is seeking a highly motivated nCino Product Owner to drive the ongoing optimization of our nCino commercial credit origination platform. The ideal candidate will have experience leading Salesforce or nCino product initiatives, a strong background in the financial industry, and a passion for enhancing the client and associate experience through innovative digital lending solutions.

Key responsibilities include : serving as the Special Projects Product Owner for the nCino platform, overseeing high-priority projects and key integrations implementations; gathering and prioritizing business requirements from stakeholders across lending, operations, IT, and compliance to align with our overall business strategy; collaborating with cross-functional teams, including technology, line of business leadership, credit, and risk, to deliver enhancements and new features in nCino; acting as a subject matter expert for nCino within the bank, troubleshooting issues, providing training, and supporting change management; ensuring solutions meet compliance and regulatory requirements specific to lending; and fostering a solutions-driven mindset by identifying opportunities to improve process efficiencies and enhance the user experience.

Required qualifications include : a bachelor's degree in Business, Information Technology, Finance, or a related field; minimum 2 years' experience as a Product Owner or similar role, with direct responsibility for nCino or Salesforce Financial Services Cloud products; at least 5 years of experience in the financial industry, ideally with lending experience (consumer, commercial, or small business); demonstrated understanding of banking processes, regulatory requirements, and client needs in the lending space; strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements; excellent interpersonal, communication, and stakeholder management skills; and experience working in Agile / Scrum environments.

Preferred qualifications include : experience leading complex transformation projects in a financial institution; familiarity with project management and collaboration tools such as JIRA, Confluence, etc.; experience with Moody's CreditLens; and proficient in advanced Excel functions, Word, and PowerPoint.

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. More information is available at www.FirstHorizon.com.

Benefit highlights include : medical with wellness incentives, dental, and vision; HSA with company match; maternity and parental leave; tuition reimbursement; mentor program; 401(k) with 6% match; and more FirstHorizon.com / First-Horizon-National-Corporation / Careers / Our-Benefits.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.