Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and maintaining financial performance. This role requires strong leadership, organizational, and communication skills to manage a team and deliver an exceptional dining experience.
Key responsibilities include :
- Supervising and training staff to ensure high standards of service and cleanliness
- Managing inventory and controlling costs to maximize profitability
- Coordinating with suppliers and vendors for timely delivery of goods
- Handling customer complaints and resolving issues promptly
- Developing and implementing marketing strategies to attract and retain customers
Requirements :
Proven experience in a similar management role within the hospitality industryStrong leadership and team management skillsExcellent communication and interpersonal skillsAbility to work under pressure and manage multiple tasks simultaneouslyKnowledge of food and beverage operations, including menu development and cost control