The Foundry Ministries - Dispatcher

The Foundry Mission :

The Foundry Ministries exists to restore hope and rebuild lives through Christ-centered recovery.

The Foundry Vision :

Permanently transformed lives through Christ-centered ministries.

Dispatcher Position Summary :

The Dispatcher is primarily responsible for overseeing donation requests received at the dispatch office and scheduling and routing all donation trucks for pickups and deliveries.

The Dispatcher must hold to the mission, vision, and core values of The Foundry. The Dispatcher must be willing to sign The Foundry's Statement of Faith. The Dispatcher reports directly to the Assistant Manager of the off-site warehouse and is responsible for upholding the policies set forth by the Board of Directors. The responsibilities of the Dispatcher include, but are not limited to, the duties defined in this responsibility description.

Responsibility Description :

Dispatch Office :

• Answer all incoming calls and emails from potential donors.
• Schedule and dispatch drivers for pick-ups and deliveries based on donor requests and immediate ministry needs.
• Relay information to and from drivers, the thrift store warehouse, and the Enterprise's management.
• Assists the Assistant Manager, Offsite Warehouse, in communicating between departments to ensure that we meet the needs of the customers, donors, and staff.
• Maintain call logs and complete reports.
• Promptly and accurately communicate using telephones, text messaging, email, and direct messenger.
• Coordinate with the Director of Enterprises and the Assistant Offsite Warehouse Manager to resolve problems and manage conflicts effectively.

Employment Readiness :

Qualifications and Requirements :

Education :

Experience :

Requirements :

Staff members of The Foundry Ministries choose to participate in our grace-based environment by :

Our Core Values : The Foundry models excellence in :

Candidates are subject to a pre-employment drug screen.