Talent.com
serp_jobs.error_messages.no_longer_accepting
Customer Marketing Manager

Customer Marketing Manager

BMA Group GlobalHialeah, Florida, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Purpose of the Role

The Customer Marketing Manager is responsible for developing and executing customer-focused marketing strategies and programs that increase product visibility, drive shopper demand, and strengthen brand performance across retail and distribution channels. This role serves as the link between sales and marketing to ensure that brand initiatives translate into measurable results and business growth.

Key Responsibilities

  • Design and implement customer marketing strategies by brand, channel, and account to support overall business goals.
  • Analyze market trends, competitive activity, and customer data to identify opportunities and make data-driven recommendations.
  • Collaborate with sales teams to develop tailored marketing plans for key clients and channels.
  • Coordinate the creation and execution of trade promotions, product launches, and brand activations.
  • Manage marketing budgets and ensure efficient allocation of trade spend and promotional investments.
  • Develop reports and presentations to evaluate the effectiveness of campaigns (ROI, sales lift, penetration, etc.).
  • Partner with suppliers, agencies, and internal teams to develop in-store materials, promotional tools, and POS displays.
  • Monitor product performance and provide feedback to management to optimize marketing strategies.
  • Support forecasting processes by aligning marketing activities with sales and supply chain planning.
  • Maintain alignment between brand strategy and trade execution to ensure consistent messaging across channels.

Required Knowledge, Skills, and Abilities

  • Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s preferred).
  • Minimum of 2–4 years of experience in marketing, trade marketing, or customer development.
  • Strong analytical skills and ability to translate data into actionable insights.
  • Excellent communication, presentation, and interpersonal skills.
  • Proficient in Microsoft Office (Excel, PowerPoint, Word) and familiar with tools such as Power BI, Teams, and CRM systems.
  • Bilingual (English / Spanish) preferred.
  • Highly organized, results-oriented, and capable of managing multiple priorities in fast-paced environments.
  • Strong collaboration and teamwork mindset.
  • Adaptable, proactive, and able to work independently.
    • serp_jobs.job_alerts.create_a_job

    Customer Marketing Manager • Hialeah, Florida, United States