Human Resources Technician I

Human Resources Technician I / II

If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Human Resources Technician I / II in our Human Resources Department / Personnel Division. For a full listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website.

Under supervision (Human Resources Technician I) or general supervision (Human Resources Technician II), performs a variety of technical, administrative, and advanced level clerical duties in support of the Human Resources department; provides information and assistance to City employees and the general public regarding human resources activities, processes, policies, and procedures; prepares various correspondence, memoranda and reports; works closely with payroll personnel regarding the implementation of various payroll adjustments; coordinates activities related to area of assignment; and performs a variety of tasks requiring specialized knowledge related to area of assignment.

This is an experienced paraprofessional and technical class in the Human Resources Department. Human Resources Technician I : This is the first level in the Human Resources Technician series. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Human Resources Technician II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Incumbents at this level are expected to learn the full range of responsibilities and perform duties with an increasing level of independence. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and / or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provides information and general assistance to City employees, other agencies and the general public regarding human resources activities, processes, policies, and procedures; assists in resolving routine problems or complaints; researches policies, laws, and procedures to answer questions and respond to requests for information; explains and applies interpretations of complex human resources procedures, polices, and rules requiring the use of judgment. Receives and screens visitors, telephone calls and emails; provides a high level of customer service to both external and internal customers; provides front counter coverage. Provides semi-skilled and skilled administrative support to the Human Resources Department; composes and types letters, memoranda, and other correspondence related to assigned human resources programs and activities. Serves as liaison with other departments, outside agencies, and service providers; responds to requests for information. Participates in ensuring human resources programs and activities are administered and implemented in compliance with federal and state laws, rules, and regulations; maintains awareness of new legislation and changing developments in human resources. Assists in the development, coordination and implementation of systems, policies and procedures pertaining to human resource functions and operations. Prepares and maintains a variety of files, logs, spreadsheets and records including those pertaining to investigation, complaints and recruitments. Operates a variety of office equipment including computer, copiers, facsimile machine, and calculator; enters and maintains data in the department's computer systems. Serves as a member on various committees; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources. Generates assigned reports and queries as needed. Performs related duties as required.

Knowledge of : Basic principles and practices of human resources in a public agency setting. Technical principles and practices of human resources management specific to area of assignment. Modern office procedures, methods, and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases. Principles and practices of fiscal, statistical, and administrative research and report preparation. Principles and procedures of record keeping. Principles of business letter writing and basic report preparation. Methods and techniques of public relations and customer service. Mathematical principles. English usage, spelling, grammar and punctuation. Pertinent federal, state, and local laws, codes, and regulations related to area of assignment. Basic methods and techniques of public speaking. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, other agency representatives, and City staff.

Ability to : Perform a full range of technical, advanced clerical and routine administrative and programmatic work of a specialized nature involving the use of independent judgment and personal initiative. Provide technical human resources management services independently in the absence of supervision. Participate in the administration of assigned human resources programs and functions. Answer questions and provide information to City employees, outside agencies, and the general public requiring the interpretation and explanation of human resources program, policies, and procedures. Maintain accurate, confidential and complete employee records. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures. Effectively represent the City to employees and outside individuals and agencies. Research, compile, analyze, and interpret data. Participate in the preparation of a variety of reports. Prepare correspondence and memoranda. Implement and maintain standard filing systems. Type and / or enter data at a speed necessary for successful job performance. Operate and use modern office equipment including a computer and various software packages. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Organize work to meet priorities and deadlines. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

Human Resources Technician I Education / Training : Two years of college with major course work in human resources, business administration, or a related field. Experience : One year (full-time equivalent) of responsible clerical and technical experience including some experience in support of a human resources program area related to area of assignment.

For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing.

Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and / or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list.

All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify.

The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment.

Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

Note : Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and / or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt.

Veterans' preference is available for eligible individuals who meet the following criteria : Served in the U.S. armed forces; Received an honorable discharge; Did not retire from military service; Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility