Job Description
Job Description
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
Responsibilities
- Partners with the sales force on granting credit approval for customers.
- Resolves orders placed on a credit hold by working with Collections and Sales Representatives when necessary
- Performs credit reference research to establish credit limits through Duns & Bradstreet & Experian Credit reporting agencies, online search sites, and calling references listed on the credit application - Evaluate the credit worthiness of our customers to determine credit limits using High Radius, Dun & Bradstreet, Experian, online tools and credit references.
- Resolves escalated issues related to credit approvals in a timely and professional manner
- Reviews credit exception reports and notifies sales representatives of orders being held via telephone, to decide on whether a release is appropriate based on terms of sales, history of relationship with the customer, recent high credit limit, payment habits, and any history of NSF checks or serious delinquency
- Re-establishes appropriate credit limits to authorize higher credit limit amounts for accounts with increased credit needs
- Prepares and submits credit refund requests to the Credit Manager for refunds for approval for payment
- Processes and provides accounts receivable statements upon requests by customer
Qualifications
High School Diploma, GED, or equivalentPrevious credit specialist or similar experience preferredPrevious MRO experience preferredPrevious B2B credit experience is preferredPrevious experience with Experian or similar is preferredThe ability to perform extensive work over the phoneIntermediate computer literacy in Microsoft Office applicationsThe ability to maintain confidentiality when handling sensitive informationThe ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructionsThe successful completion of a ninety (90) day orientation periodAdditional Information
This is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8 : 00am-6 : 00pm.
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
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