Process Controller - Flow (Limited Term Duration)

Purpose :

The DC Process Controller-Flow will work to continuously optimize DC operations and material flow by engaging with various stakeholders and area managers across their shift to improve operational metrics. They are the conduit for information gathering and distribution between the Operation, Wave Planning, Inventory Control, and IT. They support the Pick / Pack and Inbound / Outbound Managers on their respective shift to maintain the flow of the facility by executing the key responsibilities list in the section below.

Key Responsibilities :

• Monitor and maintain the building's workflow
• Participate in the daily planning meetings to build the shift plan, document, and distribute
• Monitor work in process (WIP) in each functional area and escalate as adjustments are needed
• Gather, create, monitor, prioritize, and distribute IT and Maintenance tickets, providing additional follow-up and escalation as needed for urgent issues
• Collaborate with the Operations leaders and Wave Planning to coordinate wave release to ensure business requirements, service levels, and delivery schedules are achieved
• Manage the collection, reporting, and feedback regarding operations functions using the systems and tools
• Communicate effectively with all teams within the DC ensuring that intra-shift targets are achieved and the plan for the subsequent shift is shared and aligned
• Facilitate and communicate issues impacting Cuts, Wave Closure, Throughput, and SLA

Key Relationships :

Knowledge, Skills, and Abilities :

Physical Requirements :

While performing the duties of this job, the employee is :

Requisite Education and Experience / Minimum Qualifications :