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ADMIN - Cruise Manager (EU citizen only)

ADMIN - Cruise Manager (EU citizen only)

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Profilul cerințelor :

  • Cunoștințe foarte bune de germană și engleză sunt obligatorii pentru acest post.
  • Postul necesită un nivel ridicat de servicii, abilități excelente de comunicare, mare flexibilitate, creativitate și competențe de leadership.
  • Trebuie să iubești să găsești soluții la probleme și să comunici eficient în acest sens.
  • Ești un talent organizatoric și un jucător de echipă, ai o dorință de muncă peste medie, rezistență la stres și maniere perfecte. În situații dificile, stresante sau critice, îți păstrezi mereu calmul, atitudinea prietenoasă și conduita corectă.
  • Ai bune abilități IT.

Cunoștințele altor limbi (ex :

  • franceză, italiană) reprezintă un avantaj.

    • Domeniul de responsabilitate :

  • Asiguri buna desfășurare a croazierelor și o planificare și gestionare corectă a călătoriei (inclusiv îmbarcarea și debarcarea), în cooperare cu echipajul nautic și departamentul hotelier.
  • Ești primul punct de contact pentru oaspeți, răspunzând întrebărilor, problemelor și dorințelor acestora.
  • Răspunzi de bunăstarea oaspeților la bord și de organizarea excursiilor la uscat.
  • Asiguri o comunicare fluidă între departamentul tău și celelalte departamente.
  • Te ocupi de vânzarea excursiilor la bord și de gestionarea acestora, inclusiv a conturilor aferente.
  • Creezi programele zilnice în consultare cu toate departamentele de la bord.
  • Ai grijă de oaspeți și de relația cu agențiile locale.
  • Faci anunțuri de rută și furnizezi informații pentru oaspeți pe durata călătoriei.
  • Planifici și implementezi programul de divertisment și animație.
  • Sprijini managerul hotelului cu diverse sarcini administrative.
  • Te ocupi de logistică legată de sosiri și plecări.

    • Oferim :

  • Un job interesant în atmosfera rafinată a unor vase de croazieră de primă clasă, oportunități de dezvoltare și condiții contractuale atractive.
  • Angajații noștri la bord oferă servicii excelente, se identifică pe deplin cu nava și astfel asigură standardul de performanță al organizatorului.
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