Product Analyst, Clinical Applications

Clinical Applications Product Analyst

Job Summary :

The Clinical Applications Product Analyst will act as a key contributor to the configuration and buildout of Clinical Application products including the eClinicalWorks EMR / PM and other clinical applications for ArchWell Health. This role will actively partner and support key stakeholder's and end users across ArchWell Health's markets. The Clinical Applications Product Analyst will gather requirements for change requests, conduct research to understand the problems or opportunities end users are presenting, investigate potential solutions to meet end-user needs while evaluating the current clinical applications functionality, and deliver solutions. The ideal candidate will have experience with implementations of eCW and other Clinical Applications in medium to large-scale environments, have a product mindset, be a strong communicator, and demonstrate flexibility in a growing and ever-changing environment.

Duties / Responsibilities :

• Assist in the research and development of product solutions and ongoing development of eClinicalWorks (eCW) and other clinical applications to support solutions to end-user problems or needs
• Collaborate with the Information Technology team to set up and test integrations and interfaces connected to eCW
• Once a new product is ready for implementation, provide initial end-user requirements and functionality to Clinical Applications Training Specialists to develop the end-user training
• Act as core clinical applications subject matter expert for new products and solutions
• Recommend efficient and effective configurations supporting operational workflows and outcomes
• Participate in core clinical application upgrades and new functionality deployments, including building, testing, and devising workflows and sharing final product with Clinical Applications Training Specialists
• Collaborate with team members and vendors to provide a resolution for requests and issues from market end users
• Work with vendor representatives for researching new modules, configurations and enhancements
• Present findings and recommendations to stakeholders to facilitate approval process
• Travel required (

Required Skills / Abilities :

Education and Experience :

About ArchWell Health :

At ArchWell Health, we're creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We're passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.