Talent.com
Regional Director Care Management

Regional Director Care Management

UnityPoint HealthDubuque, IA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description
  • Area of Interest : Management
  • FTE / Hours per pay period : 1.0
  • Department : Care Coordination
  • Shift : M-F business hours
  • Job ID : 170615

    • Overview

    M-F, Day shift

    This position will support Dubuque, IA.

    This position provides leadership, strategic direction, and operational oversight for hospital and ambulatory care management teams and programs. This role ensures cohesive, coordinated patient support across the care continuum, focusing on improving outcomes, reducing unnecessary utilization, and optimizing healthcare resources. The director collaborates with clinical teams, operational leaders, and external stakeholders to deliver high-quality, patient-centered care. This director is responsible for resource allocation and removing barriers that hinder progress. This position requires strong influence and leadership across all stakeholder groups and is recognized as the market's subject matter expert within their scope of responsibility.

    Why UnityPoint Health?

    At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

    Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few :

  • ","469777815" : "hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">
  • Expect paid time off, parental leave, 401K matching and an employee recognition program .

  • ","469777815" : "hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • ","469777815" : "hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

    • With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

    And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

    Find a fulfilling career and make a difference with UnityPoint Health.

    Responsibilities

    Care Integration :

  • Leverages operational expertise to integrate services across the organization, ensuring seamless care delivery.
  • Builds strong relationships with stakeholders across the continuum, establishing trust and respect in cross-continuum care management.
  • Develops effective partnerships with UnityPoint Clinic (UPC) leadership, UnityPoint at Home (UPAH), hospital-based leaders, and community-based organizations.
  • Actively seeks feedback and collaborates with system leaders to align market improvements with UPH Care Management strategies.
  • Acts as a resource across the market, helping in solutioning for matters involving the ICM team.
  • Coaches and mentors ICM team members, ensuring they consistently utilize available patient support resources, including but not limited to palliative, behavioral health, hospice and medication therapy management services.
  • Keeps staff informed of community resources and integrates them into planning, execution, and evaluation of activities as appropriate.
  • Seeks opportunities to contribute expertise through community involvement to support strategic initiatives

    • Operational Leadership :

  • Leads Integrated Care Management (ICM) services to ensure high-quality patient care across the continuum, including program implementation, process improvement, and resource distribution.
  • Oversees daily operations and leads hospital and ambulatory teams, including RN care managers, RN care coordinators, and licensed social workers. In the hospital setting, accountability is in the acute adult, ED and mother / baby settings where applicable. In the ambulatory setting, accountability is to team members in the System Services-Care Coordination department.
  • Ensures care and documentation align with regulatory standards (CMS / DNV).
  • Promotes a culture of service excellence through regular visibility and assessment.
  • Establishes effective communication processes for internal and external leaders and care teams.
  • Develops and retains team members, ensuring resources are maximized to meet budget targets and function at the top of their licensure.
  • Drives innovation in achieving organizational strategies and identifies opportunities for program improvement.
  • Commits to delivering exceptional experiences for patients, team members, and communities.
  • Ensures compliance with all federal and state regulations (e.g., IDPH, CMS, DNV, OSHA, OIG)

    • Staff Development :

  • Develops and trains staff in cross-continuum care management knowledge and skills.
  • Coaches and mentors the team using advanced care management techniques.
  • Demonstrates responsiveness to team members supporting and addressing patient care questions or concerns.
  • Identifies and addresses barriers to optimal patient care, collaborating with leader colleagues to find solutions.

    • Performance and Outcomes :

  • Ensures achievement of Care Management outcomes including clinical quality, patient / team member experience, and financial targets. Key responsibilities include :
  • Leads deployment of strategies, protocols, and best practices that drive length of stay and throughput efficiencies, enhancing patient flow and reducing duration of hospital stays.
  • Leads initiatives aimed at reducing hospital readmissions by implementing evidence-based practices, improving patient care coordination, and fostering collaborative efforts across interdisciplinary teams.
  • Driving measurable improvements in the performance of ACO-participating skilled nursing facilities in partnership with UnityPoint Accountable Care. Focus on ALOS, readmissions, ED visits, and cost per stay.
  • Leads strategic growth and sustainability of the Complex Care Management program within their market by optimizing workflows, integrating technology, and fostering partnerships with care teams. Ensures practices align with regulatory requirements and continuously evaluates program effectiveness in the market to ensure ongoing success and alignment with organizational objectives.

    • Analyzes clinical and financial outcomes for population performance

  • Partners with leadership in forecasting and setting financial targets

    • Qualifications

    Education :

  • Bachelors of Science in Nursing (BSN), Bachelors of Social Work, (BSW) or equivalent education in health care management
  • Master's Degree in the field(s) of nursing, healthcare administration, business, or related field desired preferred

    • Experience :

  • 3-5 years of progressive leadership experience in Care Management or Population Health or health care management required

    • License / Certifications : Discipline licensure as required

    Leadership Skills

  • The ability to set and maintain high standards of performance in a collegial environment, holding people accountable for achieving deliverables. This individual will be an outcome driven leader
  • A results oriented individual with a reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the enterprise ahead of personal or departmental interests
  • Demonstrates a high sense of urgency and experience operating effectively in a fast-paced environment requiring the skill to handle multiple priorities simultaneously
  • The ability to effectively analyze complex issues / problems and lead / influence individuals and groups in developing and implementing successful resolution tactics.

    • #system123

    serp_jobs.job_alerts.create_a_job

    Director Care Management • Dubuque, IA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Remote Finance Director - AI Trainer

    Remote Finance Director - AI Trainer

    Data AnnotationDubuque, Iowa
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) in Boscobel, WI

    Travel Occupational Therapist (OT) in Boscobel, WI

    AlliedTravelCareersBoscobel, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Occupational Therapist (OT) in Boscobel, Wisconsin, 53805!. Client in WI seeking Occupational Therapist.We are looking for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,005 per week in Boscobel, WI

    Travel Occupational Therapist (OT) - $1,005 per week in Boscobel, WI

    AlliedTravelCareersBoscobel, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified Occupational Therapist (OT) in Boscobel, Wisconsin, 53805!. Occupational therapists treat disabled, ill, or injured patients with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    RCF Direct Support Professional I

    RCF Direct Support Professional I

    imagine the PossibilitiesBellevue, IA, United States
    serp_jobs.job_card.full_time +1
    Residential Care Facility (RCF) Setting.Rather than institutionalizing individuals who have these physical and mental health needs, RCF settings provide these individuals with the opportunity to li...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Physician (MD / DO) - Family Practice in Prairie du Chien, WI

    Physician (MD / DO) - Family Practice in Prairie du Chien, WI

    LocumJobsOnlinePrairie du Chien, WI, US
    serp_jobs.job_card.full_time +1
    LocumJobsOnline is working with CompHealth to find a qualified Family Practice MD in Prairie du Chien, Wisconsin, 53821!. CompHealth is currently assisting a Wisconsin community health center with t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2625.56 / Week

    Travel CT Tech - $2625.56 / Week

    Host HealthcareBoscobel, WI, US
    serp_jobs.job_card.full_time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Boscobel, WI.Shift : Inquire Start Date : 10 / 06 / 2025 Duration : 16 weeks Pay : $2625. At Host Healthcare, we are de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $789 per week in Boscobel, WI

    Travel Occupational Therapist (OT) - $789 per week in Boscobel, WI

    AlliedTravelCareersBoscobel, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Skyline Med Staff to find a qualified Occupational Therapist (OT) in Boscobel, Wisconsin, 53805!. Join the Top- Rated Travel Healthcare Team! Skyline Med Staff w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel MedSurg RN in Dyersville, Iowa

    Travel MedSurg RN in Dyersville, Iowa

    Gifted HealthcareDyersville, IA, US
    serp_jobs.job_card.full_time
    MedSurg RNs provide bedside care for a variety of patients and execute individualized patient assessments to create an individualized plan of care. MedSurg RNs prepare equipment and assist physician...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Nurse RN - Long-Term Care in Boscobel, WI

    Travel Nurse RN - Long-Term Care in Boscobel, WI

    TravelNurseSourceBoscobel, WI, US
    serp_jobs.job_card.full_time +1
    TravelNurseSource is working with Core Medical Group to find a qualified Long-Term Care RN in Boscobel, Wisconsin, 53805!. Client in WI seeking Registered Nurse : LTC / SNF.We are looking for a healthc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Registered Nurse - Long-Term Care - $2,106 per week in Boscobel, WI

    Travel Registered Nurse - Long-Term Care - $2,106 per week in Boscobel, WI

    TravelNurseSourceBoscobel, WI, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Skyline Med Staff to find a qualified Long-Term Care RN in Boscobel, Wisconsin, 53805!. Join the Best in Travel Nursing! Skyline Med Staff was honored as the #1 Be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $684 to $833 per week in Boscobel, WI

    Travel Occupational Therapist (OT) - $684 to $833 per week in Boscobel, WI

    AlliedTravelCareersBoscobel, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Occupational Therapist (OT) in Boscobel, Wisconsin, 53805!. Host Healthcare is an award-winning travel healthcare company with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Nurse RN - Long-Term Care - $1,426 to $2,303 per week in Dyersville, IA

    Travel Nurse RN - Long-Term Care - $1,426 to $2,303 per week in Dyersville, IA

    TravelNurseSourceDyersville, IA, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Convergence Medical Staffing to find a qualified Long-Term Care RN in Dyersville, Iowa, 52040!. Job Care, City : Dyersville, State : Iowa, Estimated Start , Shift : 3 ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $2,354 to $2,507 per week in Boscobel, WI

    Travel Occupational Therapist (OT) - $2,354 to $2,507 per week in Boscobel, WI

    AlliedTravelCareersBoscobel, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Occupational Therapist (OT) in Boscobel, Wisconsin, 53805!. Host Healthcare is an award-winning travel healthcare company with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Medical Technologist - $483 to $632 per week in Boscobel, WI

    Travel Medical Technologist - $483 to $632 per week in Boscobel, WI

    AlliedTravelCareersBoscobel, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Medical Technologist in Boscobel, Wisconsin, 53805!. Host Healthcare is an award-winning travel healthcare company with an imm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Director of Patient Experience

    Director of Patient Experience

    Crescent Community Health CenterDubuque, IA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Why Crescent Community Health Center? Crescent is a mission driven and patient centered organization.We provide medical, dental and brain health services to the Greater Dubuque area including our m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Nurse RN - Long-Term Care - $2,106 per week in Boscobel, WI

    Travel Nurse RN - Long-Term Care - $2,106 per week in Boscobel, WI

    TravelNurseSourceBoscobel, WI, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Skyline Med Staff to find a qualified Long-Term Care RN in Boscobel, Wisconsin, 53805!. Join the Best in Travel Nursing! Skyline Med Staff was honored as the #1 Be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Managed Care Team Lead

    Managed Care Team Lead

    UnityPoint HealthDubuque, IA, United States
    serp_jobs.job_card.full_time
    This position will support Dubuque, IA.This position provides leadership, strategic direction, and operational oversight for hospital and ambulatory care management teams and programs.This role ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $993 per week in Boscobel, WI

    Travel Occupational Therapist (OT) - $993 per week in Boscobel, WI

    AlliedTravelCareersBoscobel, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Coast Medical Service to find a qualified Occupational Therapist (OT) in Boscobel, Wisconsin, 53805!. Coast Medical Service is a nationwide travel nursing & a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30