Collection SpecialistHayt, Hayt & Landau • Atlanta, GA, US
Collection Specialist
Hayt, Hayt & Landau • Atlanta, GA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionThis position is full time in office, Monday-Friday, 40 hours weekly. Consistently, efficiently, and lawfully contact consumers who are behind on accounts Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current Ensure the information we depend on to contact and collect from these consumers is accurately maintained Deliver a consistent and professional level of service at all times. Achieve set revenue targets and call quality objectives. Advise and influence clients’ customers on the payment options for debt recovery. Handle each call promptly and in the correct manner, updating records accordingly. Input customer related data accurately and efficiently. Take responsibility for resolving disputes, ensuring that caller concerns are answered correctly and all parties are notified. Decide on the correct action when negotiating payments. Complete any administrative tasks as required for the efficient running of the call center. Support additional consumer service requests Handle Phone Calls : You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls Collect Money : You will use our call model to handle each call in a manner that persuades consumers to pay Provide Support : You will support consumer requests, including processing one-time and recurring phone payments Update Contact Information : While speaking with consumers you will work to identify additional contact information Receive and Act Upon Feedback : You will need to be open to ongoing feedback aimed at improving performance Assertive, personable and persuasive with our consumers Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers Remain positive, professional, determined, calm and focused when faced with challenging situations Overcome objections to pay and develop creative solutions to help bring consumers current Quick thinker, with an ability to understand and interpret information promptly and effectively Self-driven, motivated to help, and able to perform with minimal supervision in a team environment Receptive to ongoing feedback aimed at improving the performance of you and your team Ability to speak clearly, professionally and articulately on the telephone Ability to talk and type at the same time (talking with consumers while documenting relevant notes) Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day Ability to document account notes clearly and efficiently Ability to work independently and in a team environment High School Diploma Previous customer service and / or collection experience in a call center environment Experience in the finance or automotive industry Experience in any position where you had to demonstrate excellent persuasive skills Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department
Job Description
Job Description
Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why :
- Paid Time Off, Holiday pay, and benefits after a 90 day probationary period.
- Training on your first day and beyond! We offer extensive on-the-job training for every employee.
- A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback.
About this Position :
Outcomes & Activities :
Knowledge & Skills :
Requirements :
Preferred :
Our Company Values :
To be successful in this role, Team Members need to be :
Expectations :
Advice !
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
serp_jobs.job_alerts.create_a_job
Collection Specialist • Atlanta, GA, US
Job_description.internal_linking.related_jobs
Location : On-Site in Lawrenceville, GA.Position Summary : With general direction and working within established guidelines and limits of approval, the Collections Specialist performs a wide variety ...serp_jobs.internal_linking.show_more
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions.
Our core values of Member Focus, Service, Guidance, Relationship...serp_jobs.internal_linking.show_more Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions.
Our core values of Member Focus, Service, Guidance, Relationship...serp_jobs.internal_linking.show_more 
We are looking for a skilled and dedicated Collections Specialist to join our team in Alpharetta, Georgia.In this position, you will be responsible for managing customer accounts, ensuring timely p...serp_jobs.internal_linking.show_more
Location : Lawrenceville, GA - Sever Rd - Cust.How will you contribute and grow?.We are hiring! The Collections Specialist is responsible for communicating with customers to collect on past due acco...serp_jobs.internal_linking.show_more
Maintain and follow-up with member issues, provide excellent service and support different functions related to Collection Department.
To protect the assets of the Credit Union and the credit reputa...serp_jobs.internal_linking.show_more
Medicaid Billing And Ar Collections Manager.Manage the Medicaid Billing and AR collections processes for a group of Healthcare Centers through American Health Tech's Long Term Care (LTC) software p...serp_jobs.internal_linking.show_more Supports the delivery of all insurance billing services by final / higher level auditing, correcting, and submitting claims.
Ensures that billing services are timely, accurate, and allow for appropria...serp_jobs.internal_linking.show_more 
Typical day in the role - prime auto collections, early stage (between 28-59 days past due).Will work to grab at least 1 payment and can roll into delinquency.
They will be working on 2 different sy...serp_jobs.internal_linking.show_more)
serp_jobs.internal_linking.show_more
Billing And Collection Specialist.The ideal candidate will have great communication, strong people skills and a positive attitude.
They will be a collaborative team player who is solution-oriented, ...serp_jobs.internal_linking.show_more
Regional Collections Associate.The Regional Collections Associate will be responsible for managing all collection activities associated with a portfolio of accounts assigned regionally.The Regional...serp_jobs.internal_linking.show_more
Debt Collector / Collections Specialist.The typical schedule is 40 hours / week between.Are you looking for an opportunity to use your customer service skills while still having your.Our Debt Collect...serp_jobs.internal_linking.show_more
Collections Closer Duluth, GA | On-site | Full-time Blue Flow All Service Plumbing – is seeking a highly motivated, results-driven Credit & Collections Closer to t...serp_jobs.internal_linking.show_more
Northside Hospital Billing Position.Northside Hospital is award-winning, state-of-the-art, and continually growing.Constantly expanding the quality and reach of our care to our patients and communi...serp_jobs.internal_linking.show_more
This class date is slated for December 1st, 2025!.At defi SOLUTIONS, we partner with banks, credit unions, and finance companies to make lending easier and more efficient.Our all-in-one platform he...serp_jobs.internal_linking.show_more
Signals Collection Analyst Job Overview : You’ll become a technical expert in detecting, analyzing, and interpreting electronic communications to gather critical intelligence.Using advanced signal p...serp_jobs.internal_linking.show_more
Collections Manager (Hybrid) – Vinings, GA | $80K Salary Are you a seasoned collections professional with leadership skills and a passion for results?.
Join our team as a Collections Manager i...serp_jobs.internal_linking.show_more
Collection Specialist
Addison Group • Lawrenceville, GA, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
P1 - Collection Manager
Truliant Federal Credit Union • Norcross, GA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
P1 Collections Specialist - Bilingual
Truliant Federal Credit Union • Norcross, GA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Collections Specialist
Robert Half • Alpharetta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Collections Specialist
Airgas • Lawrenceville, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
COLLECTIONS ASSISTANT
Credit Union of Atlanta • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Billing and Collections Specialist
PruittHealth • Norcross, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Commercial Billing and Collections Specialist
PruittHealth • Norcross, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Bilingual Collections Representative
TEKsystems • Alpharetta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Collections Specialist
DeKalb County Government (Georgia, USA) • Decatur, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Billing and Collection Specialist
Anticimex • Woodstock, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Collections Associate - REMOTE
Ryder • Alpharetta, GA, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Debt Collector / Collections Specialist
Rent Recovery Solutions LLC • Atlanta, GA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Collections Closer
Blue Flow All-Service Plumbing • Duluth, GA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Billing & Collection Specialist - Medicare
Northside Hospital • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Collections Specialist - Remote
defi AUTO LLC • Atlanta, GA, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Signals Collection Analyst
US Army • Atlanta, GA, United States
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Collections Manager
NorthPoint Search Group • Atlanta, GA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30